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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the iPhone 14 Pro Max 256GB's camera quality, battery life, and the ease of use. Many appreciate the larger screen size and the innovative Dynamic Island feature. While some find the device expensive and heavy, positive feedback on performance and design is also prevalent. The ample storage is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 558 reviews
  • Rated 2 out of 5 stars

    Phone is good but both of mine broke.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone broke because I had it in my pocket while riding my motorcycle, no accidents or anything just riding. then the replacement phone that was sent to me ended up breaking randomly one day and the screen went green and is now unusable. the phone works great I think I just got a bad batch but was very upset when the second phone broke that was supposed to be warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the man who jumped off a 14 story building said as he passed each floor, so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from IPhone 11 Pro Max Midnight Green 64GB and what I can say is…AMAZING in every aspect. Battery last me 2 days fully charged. Overtime will probably not do that but for now it’s amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great meets and exceeds expectstionsthe service provided by best buy was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait weeks before getting since everyone is getting it for christmas, but worth the wait, compared to my older iphone 11, it's such a nice design with the new dynamic island

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really wish I could of got my issue resolved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my new iPhone 14 pro max with no problem I love it kinda different than the other iPhones now this was a bonus. The only thing that made me a lil upset was that I traded in my iPhone 13 was suppose to got 550 for it all together because they were doing a promotion but only got 450 for it I chatted with Best Buy & explained my issue I were told I had to go into the store so I went to the Best Buy location over by my house & they told me I had to go to the Best Buy store I bought it from I’m highly upset because the Best Buy I bought it from is a hour & a half away from where I live I really wish I could of just got this resolved when I went in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My preferred store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is super good I like everything about it and thanks alot to Mrs JESSICA for her wonderful services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just an average phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no better than samsung phones. this device started hanging even as new

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone, Great Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Feels solid and the new camera is amazing. I love the UX of the notification pill at the top of the phone, such a great way to utilize the space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went back to iphone was team Android back when i use to have the iPhone 6plus. Love to be back to iphone really miss the easy to use phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone better than all previous Gen the dynamic island is a most iPhone start looking outdated but with dynamic island is a whole new experience

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! The flat face looks so nice when the screen is off and I love the purple finish. It shines so beautifully in the sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace my iPhone 13 Pro Max and I could tell the difference right away. It’s way smoother and quicker. Overall great device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great color the camera is amazing and testing the SOS feature amazing if you ever have an emergency and no cell service.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    ok phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone . The esim is not bothering me but I don't see any difference comparing to 13 pro max. I noticed that it gets too hot when I watch video for over 5 minutes. I may not keep it for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone!!! I love the color purple so this was a must upgrade from me. Battery last long which was a must for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love my iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPhone 14 Pro Max. I like the camera. But if you have to save money then iPhone 13 series may not be a bad one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone…not much of an upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone…battery life is a bit worse than the 13 pro max. Camera is a bit better but not by much or noticeable for most. I love the deep purple color…the island is okay. It’s essentially the 13…. Next year might be an actual upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new features in the new camera as well. Also received a great trade in for my iPhone 13 pro from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera for portrait shot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my hubby. Good camera. I can take a photo for my baby everyday and it is high quality. Love it.

    I would recommend this to a friend