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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 640 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the iPhone 14 Pro Max 256GB's camera quality, battery life, and larger screen size. Many appreciate its ease of use and the innovative Dynamic Island feature. While some find the phone heavier and expensive than previous models, positive feedback on its design and numerous features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 640 reviews
  • Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and who doesn’t love dynamic island?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. Easy to use and live the new features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best gets better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th iPhone. It just keeps getting better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the camera quality on this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, the 14 pro max is better than the 13 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and fast, im loving the iPhone 14 pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't intend to upgrade my phone from the 13 pro max to the 14 pro max but accidents happen here I am. The cut out on the top of the phone and how iOS integrated the island is actually really nice and I've been enjoying it. Only noticeable difference but I do find it useful and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPHONE 14 Pro Max! Amazing camera and tons of storage space. The customer service at Best Buy did a nice job of showcasing their new products and offering me the protection plan. The only complaint I have is that AJ said the payment would go down at least $15 per month but, it did not. Other than that, everything was fine. I love the phone and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A brand new Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is an upgrade from an iPhone8, the iPhone14 blows it out the water. The Best Buy phone staff, especially Shy was first class in helping me resolve my phone issues. Her patience, due diligence and phone expertise is second to none. A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone…I mean, what can I say…”it’s amazing” or “Exceeded all my expectations” or, here you go “I have never seen a more satisfying, exciting, useful & exceptional product in my life” come on, it’s an iPhone…cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead, not charging and not turning on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple user.I picked up this phone Sept.16. It was good but On Sept. 25 the phone just shutdown I thought it was low battery so I charged it but it was not charging and it’s not even turning on I tried to turn it on many times but it’s not Working. I checked everything like the plugs, the wires, the USB port I don’t see any problem but still my phone is not turning ON. And not charging I am so disappointed because this is the only phone I have and this is E sim can’t use other phone. No SIM card that I could transfer to other phone to be able to use the service and my number. I had to call Verizon but I can’t contact them as they are sending link to my number which I can’t open or red Bevauss my phone is dead. Even I used other number I was ask to write or say my phone number so I. Am be able to talk to an agent but still pin code or link are send to my phone number which is on my phone and my phone is dead. I need to return and replace the phone. The phone that I got is defective as this is the first batch when they released iphone14 pro max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 14 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone but had issues activating. Works great once activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I’ve switched over to Apple products. I am very pleased with how it functions and the pictures it takes and ability to connect with other members of the family that has this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 12, so this is a big upgrade. So far it's pretty great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update - Best Buy living up to their name BEST! Delivered the package on Saturday at 9 pm. Crazy good. I sincerely apologize for doubting you!! Seriously, BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is as apple does. I upgrade every year so none of the upgrades really blow me away. But ease of use to transfer data and keep it simple is why I keep my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Addition to the iPhone Line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Milana says on the commercial, "Best one yet." Took a bit to set everything up, having switched from an Android phone, but well worth the effort thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Like some of the features that this phone has compared to the previous iPhones. Love the live weather lock screen. Used to love that with android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone…my thanks to Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Purchasing at Best Buy made it a breeze. We have Total Tech so the experts at the store assisted with everything to do with the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone - Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was friendly and very quick. Made the trip to the store very enjoyable. The phone is awesome! My son is enjoying his first iphone.

    I would recommend this to a friend