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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 814 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the iPhone 15 Pro Max's exceptional camera quality, fantastic battery life, and ease of use as significant strengths. Many appreciate its lightweight design and improved performance, along with the updated USB-C port. While some users noted occasional overheating, the high price point was also a recurring concern. Overall, the positive feedback on various features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 814 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone about a year or 2 ago and ever since I’ve upgraded I haven’t had any issues. The camera quality is amazing. Overall good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and would recommend it. The camera quality s great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, Best Buy made this purchase super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ggood

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good g

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My favorite phone, ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the iPhone 15 pro max. I've only had a positive experience with the device so far. The camera is great, software is more reliable, and as always, user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It’s big screen and awesome graphics. Sound is great. I am a android girl but decided to give this a shot and it changed my mind a lil

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 15 pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is superiorly amazing with its beautiful clean design and the spectacular camera omgggg. I’m in love and I’m super excited that I got the model and color I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple iPhone 15 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! I traded in my 12 pro max for the 15 pro max! I can’t say anything bad about this phone! I got the white, and i love it!! Very fast if you’re looking for speed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased overall. The phone does heat up with extensive use and my experience with the battery life is not as good as indicated in other reviews. The cameras are very good and easy to navigate. The display is vibrant and I’m grateful for the strength of the lightweight titanium.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 15 max 256

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone color is ok... great screen... i like the new charging cable ....i wish it came with a charging cube

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. I’ve heard of many issues with this model but so far so good. Definitely do not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Glad I upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone 13 Pro Max and wad very happy with it had a great upgrade deal so inwent with it. Very glad I did! The lighter weight alone is noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is one of the best features of this phone and was a huge upgrade from my last phone. Other than that, the features are still the same, but it's still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    5 stars as always

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical iPhone. Great camera. Decided to upgrade from my usual smaller size. Worth the upgrade for those scared of the size difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better battery but below avg. service at store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a below average experience with Bestbuy rep at store. However, overall phone is amazing and it does have a better battery time than my previous Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the battery seem to be holding for longer, otherwise, I don't se any difference from previous models

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple does it again...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone is awesome. Coming from a 12 Pro Max has been a game changer. If you are currently using anything older than the 14, it is worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone, easy shop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online shopping & pickup experience. Love the phone, and the ease of the Best Buy online shopping experience with Verizon as my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone 15 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Switched from Samsung Galaxy S-23 Ultra to I Phone 15 Pro Max due to the better security features. I used a I Phone 5 nearly 13 years ago and was a Android user for nearly 12 years due to ease of customization. However, Apple I Phone has improved the customization of the phone and added more features that the European Community requested ..... plus the From the Galaxy S20 to S23 no significant changes except processor and tweak of the camera and never used the S Pen; so I Phone was a way to transition back and no issues thus far!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Back to iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera. Switched back to iPhone after years with Android. Couldn’t be happier.

    I would recommend this to a friend