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Customer Ratings & Reviews

Your price for this item is $36.11per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 197 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 15 Pro Max's camera quality, battery life, and its lighter weight compared to previous models. Many appreciate the new design, ease of use, and the convenient USB-C port. Positive feedback also highlights the customizable action button and the seamless upgrade experience for existing iPhone users. While some users initially had concerns about overheating, most reported no significant issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-197 of 197 reviews
  • Rated 4 out of 5 stars

    iPhone 15 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and there was great customer service through Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an android phone to iPhone for the first time and I'm not understanding the hype. I feel like there's so many bugs with different apps which need to be closed and reopened in order to function properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a phone from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t choose the right size phone, so I tried to return it to the store, however, they couldn’t find my account and therefore I could not return the phone. No one helped. I waited for hours at the store without any progress. I returned to the warehouse by shipping label and the phone was lost in the Verizon system for over three weeks because Verizon had not received update from Best Buy‘s inventory. This caused me to lots of charges related to the device and late fees for a device that I canceled and returned. Do not buy anything from Best Buy. They do not know what they’re doing when it comes to cell phones and they have no idea how to resolve an issue when it takes place don’t be on the phone for hours and hours because something goes wrongly, just go directly to vender!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good phone right now expected more that apple but its ok

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of upgrade and money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 12 Pro Max before this one and I can honestly say it’s the exact same thing. If you are thinking of switching from even an eleven I wouldn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device cannot be activated to my line because it is locked to a number and won’t do dual sim

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t trade in your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a trade in deal and the process to trade in my old phone was miserable. I had to go back and forth between my service provider and Best Buy. I don’t recommend doing a trade in with Best Buy based off my experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided me with an invalid tracking number and phone is activated as of 09/21/23 attached with a imei number and serial number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recieved order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got order was stuck on same status for over 3 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I phone 15 MAX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++++++ highly recommend. Fast processing phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was helpful when they wanted the sale than not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase through Best Buy but had to go to Verizon when I needed help after connecting to my carrier. They made money on the sale and wanted nothing to do w/me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 15 Pro Max was an excellent choice for those that like Apple. I had the phone for a week and enjoyed using it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time was great and the phone is well packaged for protection while transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I buy all my phones from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy !! It was super hard to find an iPhone 15 prom max, but they had many in stock !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to the Iphone 15 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgrade from my old phone. Does everything I need it to and more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is worse than the 13 Pro Max. The camera is great.

    I would recommend this to a friend