Customer Ratings & Reviews
- Model:
- MYAW3LL/A
- |
- SKU:
- 6418083
Customer reviews
Rating 4.6 out of 5 stars with 71 reviews
(71 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the iPhone 16 128GB - Apple Intelligence for its overall performance, camera quality, and battery life. Users find the phone to be fast and easy to use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New IPhone 16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Phone was a nice upgrade from the XR easy setup
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Love everything about this new iPhone 16!!
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Thanks Larry and Best Buy!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific phone matched by Best Buy's terrific customer service support!
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Ultramarine (Verizon)
I would recommend this to a friendRated 1 out of 5 stars
Upgrade did not go well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone 16 is ok. The upgrade process was terrible. 5 hours to get the upgrade.
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Black (Verizon)
I would recommend this to a friendRated 2 out of 5 stars
Cell phone 16 issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October , 2024 and since Dec I been having issues with service Had SIM card replaced at Verizon but still calls are dropping n people can't hear me on phone
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Black (Verizon)
I would recommend this to a friendRated 1 out of 5 stars
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working in 2 day and I can I get a new phone
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Ultramarine (Verizon)
I would recommend this to a friendRated 1 out of 5 stars
terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the Danvers store in MA. Older woman who ‘helped’ was miserable, rude and condescending. Only reason i continued to purchase is cus it was the only store close enough that had the phone in stock for pick up. Moving forward i plan to buy my iPhones straight from Apple. This rating is specifically for the customer service i received.
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Pink (Verizon)
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
The button placement could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast and is the right size. However the button layout is not that great and had to get used to. I really do not like he camera button on the side. I almost lost my grip on it once due to the indent in the side bezel. Also, Artificial intelligence really seems to eat battery life. I will say the charging is super fast!
This review is from Apple - iPhone 16 128GB - Apple Intelligence - White (Verizon)
I would recommend this to a friend Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a significant upgrade to my iPhone 10. I really like it!
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Black (Verizon)
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as expected, and was not difficult to set up
This review is from Apple - iPhone 16 128GB - Apple Intelligence - Ultramarine (Verizon)
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy Customer Service Is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fine. Best Buy customer service- terrible. I ordered the wrong gb for the phone that I wanted and caught it right away. We contacted customer service and were told we would have to wait for it to get here and then exchange it. I went to our local store to do so, but was told I wouldn’t get the $100 gift card since that promotion was over and then they charged me another $45 for a restocking fee- the employee stuck the phone in a cabinet behind him. The employee was kind, but I was completely hosed. I understand I made the mistake in ordering the wrong phone, but you would think they would honor everything else and just exchange me the phone, but instead I got told to pay extra. I’ll take my chances at a Verizon store next time.
I would recommend this to a friend