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Customer Ratings & Reviews

$23.06 per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16's overall performance, camera quality, and battery life. Users also appreciate its ease of use, convenient size, and sleek design. The updated features and doubled storage capacity are additional benefits, though some users have noted the phone can get hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 382 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pricey, but cheaper than other options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but the phone itself is the Apple quality we all have come to known. Good features for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an Apple family. My son uses this for school and person use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the Updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff transfered all of the info from my old phone to the new phone which facilitated a good transition. New phone has more memory and a better camera - both very much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 16e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, little hard for older people to program. Has terrific battery charged life. Pricey for low income budgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has a lot of great features and has taken care of all of my needs. Would recommend this to anyone with the Best Buy service I’ve received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Simple and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth the iOS interface works as you expect it to, my pick up of the item was very quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lachurn2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my son.because he really needed a new phone.It has really nice graphics., The phone was new and unlocked. He absolutely loves it. If you do not want to finance a iPhone this is the way to go if the price meets your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    simple but sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say for a simpler model of phone this was a solid choice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    bought an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone and works well. Haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good conditions, battery are 100 percent..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Transition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone 16 from an 11. So far the changes are minimal to how you navigate. The new buttons are easy to use; one for the camera and one to turn the volume off and on are good features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit, and price reasonable, all in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 16e review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is way better than i thought it was but the only downside is there’s no .5 camera but for a brand new iphone for this price i cannot complain!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice. Improved battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical iPhone feel and operation. Much better battery than my 12. Some new cool features. And others I’ll never use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent, from the beginning of the purchase to the end. Everything was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    16eeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great First iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter for Christmas. It is her first cell phone and I activated it on a brand new line on Visible. She has been using it constantly for the past couple weeks and absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever. Although I wished I would’ve bought the 17, but it wasn’t out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, its Apple at its average. Will wait a few years for the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother. Perfect for elderly person with basic technology knowledge

    I would recommend this to a friend