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Customer Ratings & Reviews

$23.06 per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16's overall performance, camera quality, and battery life. Users also appreciate its ease of use, convenient size, and sleek design. The updated features and doubled storage capacity are additional benefits, though some users have noted the phone can get hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 382 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for Christmas and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Bought it for my father in law. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the whole process. Shipping was fast and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter just love her phone user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of help with our new phones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The woman who helped us at the phone desk was great. You could see she anticipated many of out problems in transferring out data to our new phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cost-benefit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone at a great price and in excellent condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple16e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, should have made switch sooner. 4 stars because stillgetting familiar with all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i've ever purchased! I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift. So far, it works well and they like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, I wouldn't go with any other phone

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Not worth it. I don't recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super slow and ran very hot, often freezing up, so I returned it for a refund. I definitely don't recommend this one, and I'm a long-time iPhone owner. I wouldn't get another iPhone 16e, even if it were free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Online shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL!!! Easy steps and phone being unlicjed had easy connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase suites my needs I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Great phone. However, received wrong charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and prompt delivery. Everything went as planned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shameless built in AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if not for forced AI. Nice besides that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Financial Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, but waited a long time to get the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never got the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review the phone but FedEx delivered it somewhere else and has closed the case. Best Buy showed the delivery status in process for six days after the phone was supposedly delivered by FedEx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James is the Man. Great customer service and salesmen. Personality A 1. Makes purchasing a device and setting it up stress free. Store Manager Matthew was excellent in helping with my purchase, 2 IPhones 16 and 16Pro XS

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be one of the worst product Apple launched in the market. They need to straighten up their marketing strategy following SWOT analysis.

    No, I would not recommend this to a friend