Customer Ratings & Reviews

I’m extremely impressed with this iPhone! The performance is lightning fast, the camera produces spectacular photos, and the battery easily lasts the entire day—even with heavy use. The display is bright, crisp, and smooth, making everything from streaming to browsing a joy. The build quality feels premium, and the overall user experience is seamless. Setup was quick, Face ID works perfectly, and every feature feels considerately designed. This is genuinely one of the best smartphones I’ve ever owned. If you're considering an upgrade, go for it—you won’t be disappointed! Thank you Team Best Buy !!

Peformance is reasonable but there are glitches at times where the phone hangs with almost nothing is running in background, restart might just fix it. This is 100% stripped down version of the iPhone line up in the current day, almost an amp'ed up version of SE version of iPhones, camera quality during poor light conditions can degrade quality. Good for light to moderate use, heavy streaming and multiple apps can also cause the phone to slow down, although it has a decent processor capacity. Battery can heatup during iOS upgrades, which I have not experienced in any other version of my iPhones, although battery power retention is pretty good. While a bit pricey for the performance, you can Overall you can make do with little adjustments. Great for kids

​It’s surprisingly light. It’s easier to use with one hand compared to the Pro models. ​The battery is a beast. I’ve easily gone a full day with plenty of juice left by bedtime. ​It’s fast. It has the same A18 chip as the regular 16, so apps open instantly and it doesn't stutter. ​The screen is sharp, but if you’re coming from a Pro phone, you’ll notice it’s not as bright in direct sunlight. Also, no 120Hz means scrolling doesn't look quite as smooth ​ There’s no MagSafe, so if you have a bunch of magnetic chargers or wallets, they won't stick. You also lose out on some of the camera lenses too so the soon isn't as good Also there is no Wi-Fi 7. To be quite honest and very disappointed in Apple intelligence. I was hoping that it would be more expansive and more like the rest of the AR software platforms, but it seems to only be a helpmate for the rudimentary software that already come set up in apple. And also it really just depends on chat. GPT and you have to have a chat GPT account just to really get the good effects of the Apple intelligence. All in all pretty good phone, very affordable. Pretty good quality for the price. I'd recommend for Apple users on a budget

I always buy my smartphones and computers at Best Buy for store pickup so that it doesn't get lost in the mail. The iPhone 16e works good. I'm getting used to Face ID. Battery life is a little better than previous versions. So is the camera. For the satellite connectivity feature, you need to have no Wi-Fi and no cellular in order to use that (it's a last resort option) and you need to be outside with clear skies or at least next to a large window. This is a known issue amongst Apple support, but sometimes for newer iPhones, when you try to find the satellite feature, it doesn't even show up in the control center. I just updated my software, restarted my iPhone and waited a couple of days and it just came up by itself.

It’s good. It’s an Iphone so uh you kind of know what to expect. The camera is pretty average for today’s standards, but if you’re buying the e version you should be aware of that already. Runs fast, good battery life and decent size/weight compared to last phone.

Great phone! I replaced my aging iPhone 8 with a 16e. While a bit bigger, the 16e was perfect... Lots of features and less than half the price of the newest models. Holds a charge for days and takes great photos. Unless you are trying to open a photo studio, this phone shoulf do the trick for most buyerd!

I just purchased a new iPhone 16e, to replace my Second Generation iPhone SE. The storage capacity is doubled, which allows me to maintain a large library of photos. The camera features are considerably enhanced. With a battery life of 21 hours, I no longer have to be concerned with recharging, when I am away from home.

I purchased this phone for my spouse. He is impressed with the clarity of the screen and the ease of use. Battery holds charge well and the camera is great. Best Buy team member was wonderful is getting everything set up and even install the screen protector for us.

The iPhone 16e feels great in your hand, has a beautiful bright screen, long battery life, and takes sharp photos easily. It’s fast, reliable, and makes everyday tasks enjoyable and hassle-free. Definitely is a great option!

Great upgrade on my old iPhone…..very simple and straightforward to setup my new phone and transfer my data from one phone to the other. Good quality display, top quality camera and a longer battery life than previously.

Phone works great! Purchased as a gift and they love it. So far I’ve heard quality if phone, camera, and all works great and faster than expected. Battery usage lasts greatly as well

This phone is a huge upgrade from my former iPhone mini 12. It's just a tad bigger than my old phone, which I had to get used to. The features are great and the phone works great as well.

Phone works great. It is easy to use and it is just the right size.

I’d give this phone a 5-star experience (in line with Best Buy’s customer ratings). It’s a great mid-range iPhone if you want reliable performance, long battery life, and Apple’s ecosystem without the premium price tag. It may not have all the bells and whistles of the flagship iPhones, but it’s an excellent value for the money.

Really good phone, good photos, snappy and good battery I guess the only reason I don't give it 5 starts is because it isn't Magsafe compatible, which is kind of crazy for a $600.00 phone.

It came in perfect condition and also right in time. My old phone broke and the transfer was also super fast. All the new features are working perfectly for the newest iOS and the camera quality and sound are so far my favorite. It’s actually just as loud as a small speaker which is so cool for this being a phone. Even my dad said he’s switching to iPhone now after seeing my new phone.

Love this phone Small and good battery life Good performance overall

I love my 16e iPhone. It is very easy to use. The screen is very clear and the sound is great. It also takes wonderful photos. I didn’t realize how much I was missing out with my old iPhone.

Excellent product. Very fast and easy to set up. I am using 2 esims (work and personal) and it had been superb to keeps things separated. Speed is quite fast and the battery last more than a day even in heavy day usage.

Excellent dependable phone, good camera , excellent battery life