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Customer Ratings & Reviews

$23.06 per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16's overall performance, camera quality, and battery life. Users also appreciate its ease of use, convenient size, and sleek design. The updated features and doubled storage capacity are additional benefits, though some users have noted the phone can get hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 382 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fun color, works of course its an iphone, batter still going strong, was upgrading from a 13 so it was a nice improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of box product and works great. My daughter has had no issues with the device since she got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and does the job, no fancy camera but still good enough

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal on iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the iPhone 16e, and I have to say—it’s one of the best tech purchases I’ve made all year. Apple packed in a surprising amount of power and polish for the price. Sure, it skips a few premium extras like MagSafe and a high refresh rate, but for hundreds less than the base iPhone 16, it’s a fantastic value. If you’re looking for a modern iPhone that doesn’t drain your wallet, the 16e hits the sweet spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new iPhone. Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The quality exceeded my expectations, especially when upgrading from my old iPhone. It was a huge improvement. The service is top-notch; I think Best Buy is my favorite store because of the support and service they provide. It's the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, light weight and easy to carry and fit great in pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16e is a good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched the upgrade choices, but didn't want to spend too much. I had an iPhone 7, which suited me just fine, until it would no longer support my banking apps. I was pretty much forced to upgrade. The iPhone 16e fit the bill. I had my original cell phone service transferred to the new phone, pretty easy process. There were some glitches, attributed to my carrier. I switched carriers, got the same month-to-month service plan, and cheaper. I'm pretty happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPhone. Has worked great and been a great asset. Thanks to the Best Buy team for making this an easy purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Iphone 16e working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER some initial training/orientation, the phone is working well. Screen a bit larger than previous (iphone SE). Action button is a nice tool. Price more than previous phone but not outrageous. Still learning, but seems like a good phone for a moderate user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I TRULY SUGGEST THIS MOBILE TO USE BY EVERYONE AND GET IT FROM BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphobe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 15 is a highly recommended, substantial upgrade from older models, featuring a 48MP main camera, USB-C charging, and the Dynamic Island. It boasts the fast A16 Bionic chip, a brighter display, and a comfortable matte-glass design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted and needed in a new phone. Great service at BB also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product , I definitely recommend others to try it out !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was a lot of help and the product is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his very first iPhone. He will never go back to Android. We always shop at Best Buy. Love themmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love My New 16e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 16e. Nice upgrade from iPhone 15 and at a nice price. Does not have a fancy camera, but I really like what is onboard for my type of picture taking.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good iPhone, nice camera, reasonable price, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase to replace an old broken phone. Everything is working well and it was easy to transfer all my data over. Would recommend if you need a new phone but don't want the newest phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 16e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. A little tricky to set up. Had to take to carrier to set up.(no charge). Had 2 weeks and still learning different features. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Positive Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an SE and wasn't sure about the new technology. As it turns out - I love the features: no home button, facial ID, larger screen, and improved audio / photo quality.

    I would recommend this to a friend