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Customer Ratings & Reviews

$23.06 per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16's overall performance, camera quality, and battery life. Users also appreciate its ease of use, convenient size, and sleek design. The updated features and doubled storage capacity are additional benefits, though some users have noted the phone can get hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 382 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My first smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smartphone. BestBuy helped me determine what phone would suit my needs and as right now I am happy and amazed at the functionality and display on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    what do you mean? How it affects my opinion?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item itself not bad, works as expected. Apple Customer Service is awful. Steve Jobs would be very disappointed. As to BestBuy role in this purchase, I am pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful at my age IPhone 16e…….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone seems to be more easy to operate and actually tells me how and what to do next especially at my age 65 yrs. old thank you for your product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to a friend. She loves that phone and told me there is nothing wrong afterall it's an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Snappy performance, great appearance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the finish on the back. Looks very nice showing through my translucent case. The performance has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working very well happy with the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Retired my old 13 pro max and have enjoyed having a smaller screen. Phone fits great in my had and have had zero issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm an Apple fan, I loved this model! Cheaper than similar alternatives

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted to purchase her first phone, and this was a great deal. The screen size is bigger than her old phone. The camera takes nice photos as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it was time for an upgrade from the iPhone 11

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 16e

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Works amazingly, great phone overall!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love this new technology. Clear and wide screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16e rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, The 16e is definitely a great match for I phone users not needing the full pro features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hands down best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. The size is perfect, the software is emaculentOverall, great phone. The size is perfect, and the software is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It has all the technology I need and the camera is great. All at a very good price. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use and convenient to handle with one hand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone purchase good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my 16e I phone from Best Buy. Ordered it online and received it a couple of days later.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple 16e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it claims to do. Apple quality at a reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grand daughter and she loves it. She had been wanting it for a long time. Finally got it as a Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PURCHASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing specs love this phone quick charging slick design classic iPhone win

    I would recommend this to a friend