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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 153 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro 256GB as having fantastic camera quality and overall performance, with many appreciating the noticeable improvements in battery life and processor speed. The size and design are also well-received, along with its ease of use and ample storage. However, some customers have noted the phone is heavier than previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 153 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The phone is great. Where’s the “intelligence“?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I got the new iPhone 16 pro, I got it mostly for the new camera and HAVE NOT BEEN DISAPPOINTED in the camera’s performance. It is absolutely amazing! That said, all I’ve heard in the apple commercials is “designed for Apple Intelligence.“. The emoji maker is underwhelming. The first two I tried it said it couldn’t do. It’s pretty generic. I haven’t noticed any improvements with Siri. Still waiting to be amazed (Apple). I guess I’ll shoot some more video and still with the awesome camera!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful and the new iPhone is always great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A solid upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got noticeably improved speakers, resolution, and camera quality compared to my old iPhone 11. Not crazy about the AI features, but need a better camera to shoot content for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone16 has worked great. The camera zoom is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and exactly what I needed. I kept running out of room on my old phone. The camera is amazing and fun to play with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Easy to setup and works great. You can always count on great quality and service when you buys any electronics from Best Buy! The service there is great. Happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone. Seamless transition from my iPhone 13 Pro. The camera is a huge improvement with much better resolution and built in editing features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera is awesome. Good upgrade from older model that I traded in.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its camera is great . Quality photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice CameraSystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, the camera's ability is greatly different than my previous Iphone 11, the wide angle and the cine feature is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 16 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great the camera is awesome and i love the feeling of it in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade - cameras and Apple Intelligence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever. Can’t underestimate how great the portrait photos look with the new 5x lens. Signed up for Apple Intelligence beta software and it’s awesome to have built into the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 16 Pro! Features are great and the Best Buy Team Members took awesome care of me with their professional service! Thx Team!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 16 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phones have been great! The camera quality is fantastic. We are very happy with our purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple iphone 16 pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my new phone. I went from a 13 pro max to this 16 pro. A much needed upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was easy and the phone works great. Lots of features to use and I’m still learning about them.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new iPhone 16 pro and I’m impressed by its quality and speed. It’s worth the upgrade. Desert sand. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone, but not much new features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Doesn't have many new and shiny features, but I do like the improved camera features, as well as the fun genmojis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my phone . I love it hahaha. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept my iPhone 11 for many years and it retained decent value when I upgraded. The AI capabilities are evolving, but I think it’s useful

    I would recommend this to a friend