Customer Ratings & Reviews

Not the best iPhone but better than android for sure.

Was easy and quick process to purchase. Bought new and came in quickly

Most amazing store eververy professional they know their products thank bestbuy

Amazing and super impressive device. It was a solid upgrade for me as a photographer.

quick and easy purchase. i will be buying all my phones from best buy!

I have a great iPhone 16 good adquisición good quality and excellent service JOSE NOLASCO (Best Buy)

Great phone, the security of Apple phones is top of the line.

The product is great, but getting it set up has been a nightmare. Three trips to Best Buy, a trip to the AT&T store and I finally have all the data transferred. But I can't get into my AT&T account.

Best Buy is always the best, they are so nice and fast

Love the new iPhone 16 Pro and all the new features.

Can’t beat a new iPhone and the iPhone 16 pro doesn’t fail to impress

Great phone over all love the look and the utilty super happy with my purchase.

Love my phone and pick up was super easy and fast!

Liked the good and i would to recommend to shop with best buy

Good Customer service. I actually drive further to this store .

Really doesn’t port over correctly takes a long time especially with AT&T which isn’t the easiest to deal with the phone is ok I wanted more

Best Buy made my trade in process simple and much easier than at&t

The iPhone 16 pro is a huge disappointment. I feel as apple has lost it’s innovative edge. I should have purchased the iPhone 16 and skipped the pro this year. I have purchased iPhones since inception and this is the worst upgrade ever. Next year I will probably switch to a phone other than the iPhone. Apple is not the apple it once was.

Phone is okay. Had XR that was turning into a brick. I have issues with the battery life. It last maybe 12 hours. Not so impressed.

The delay in receiving the phone has caused significant inconvenience. AT&T prematurely switched my network to the new device, which I did not yet have, leaving me without service and requiring a lot of time and effort to restore it to my old phone. To make matters worse, even though my old phone was fully paid off, it's now showing an outstanding balance, leading to additional frustration and another round of back-and-forth with AT&T customer service. All of this hassle stems from the delayed delivery of the phone, which I still haven't received.