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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 16 Pro Max, especially the camera quality, overall performance, and battery life. Many customers also appreciate the larger screen size, fast processor, and updated design. Some customers have expressed disappointment regarding the AI features and have reported issues with customer service. Overall, the phone seems to be well-received for its core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 344 reviews
  • Rated 5 out of 5 stars

    Liked it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone enjoying the features everyday. Recommend to buy this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone! The Desert color is more pink than I thought but it is beautiful. Great experience. Walked in Best Buy to pick up my phone on release day and left with it 10 minutes later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it gets a lot of backlash but i think it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so so much it is pretty and so useful for me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love! I love the Apple Intelligence, and camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, the phone is the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong going to Best Buy to get an iPh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely satisfied with my purchase would definitely recommend anyone to go to Best Buy for their purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone everything is wonderful has moor things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Apple…it’s great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 16 Pro Max is a fantastic upgrade from my older 11 Pro Max. Could not be happier with my purchase. My thanks to the Best Buy representative who made it easy to move it into my current cellular plan and enable the trade in of my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max Natural Titanium

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It’s lightweight and my color (natural titanium) matches perfectly with any phone case! The purchasing experience was way better at Best Buy than it was at the actual carrier store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from the iPhone 13 Pro Max so is clear the upgrade for me. I used to upgrade every year but I think every couple o 3 years is the best because you can feel the changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a new app under health called Vitals that will help with your heart rate, respiratory rate and sleep duration. Can help start a satellite connection to contact emergency services when a call won't go through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great service and very easy to setup with team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice employees and clean store. The employees showed and explained everything I was looking for and explained other choices and prices. When I need other electronics Best Buy will be the first place I’m going to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About Same size as the 14 promax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast, don’t really care for the extra camera slide/button, wish it was a little bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting a new IPhone and Best Buy is the only place to get one, especially since I’m not young. They are always there to assist when I have problems or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product. The staff member who helped me put things together was very nice and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 16 Best Buy associate was quick and easy to get me all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 16 Pro Max.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife’s phone from the 13 Pro to this 16 Pro max. It has a lot of cool features. Especially the button on the right side bottom to access the camera quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Just nothing new or ground breaking. Better screen and camera

    No, I would not recommend this to a friend