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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16 Pro Max, especially the camera quality, battery life, and overall performance. Many appreciate the processor speed, screen size, design, and ease of use. The AI feature is also considered helpful. However, some customers feel the phone is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 292 reviews
  • Rated 5 out of 5 stars

    A surprise for me that was good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone ProMax 13 and loved it so was not looking for an upgrade until the carrier offered me a new phone free, Well it is $5 a month for the ProMax but stil....It is improved in the legibility for reading for me so worth the shift. I also love the camera button just pick up the phone and start shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone!! It’s a huge upgrade from my 11!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Chelse at Columbia and I love my phone. She help with it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY-RECOMMENDED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT! Great quality although there's not much of a new innovation nor improvement from recent generations of I-phones. If you've been an i-phone user all your life, it is very easy to navigate and learn it. Nothing too intimidating even for older folks like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be more pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed to upgrade her phone and immediately chose this one. She has had it for about 2 weeks and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best company in America Thanks for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality, a little heavier than it’s predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business/personal use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal with professional salesman on duty. Persistent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instock the day of launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered on thursday (day before launch) and it was available on friday, verizon store wanted me to wait for 3 weeks. Buying it at bestbuy with the BestBuy Total membership gave me apple care plus included and the same trade in promotion than verizon, no brainer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone by far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well built phone that will last for a long time compared to flip phone that will just last for a month. My wife had a flip phone and eventually went back to iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple iphone 16 Pro is the Best Apple phone that i ever owned - Will continue to purchase & own Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Phone for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were extemely patient and knowlegable in helping me decide on the right phone. It turned out to be exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This long time android user is still finding this iPhone difficult to navigate, with simple tasks taking multiple steps. My biggest complaint is having the alarm linked to my health. This becomes problematic when multiple alarms are needed throughout the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta luv Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and the prices. It’s a really good idea to get the Best Buy protection for all of the purchases. Great place to buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First IPhone and I like it very much!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and high quality on all graphics. Phone quality is great, overall very happy with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say. I have to have the latest iPhone. Never disappointed with Apple. I always purchase through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful, he was able to answer all my.questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty flawless process to get this trade in deal online, and it was seamless for Best Buy and Verizon to connect to make everything happen. Will definitely order phones through BestBuy.com in the future!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely loving my new iPhone 16 pro max so far and I am looking forward to enjoying it for years to come! The new camera features and accessibility functions on this phone are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its an iphone, you know how it is already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you would expect out of an iPhone, lol

    I would recommend this to a friend