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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16 Pro Max, especially the camera quality, battery life, and overall performance. Many appreciate the processor speed, screen size, design, and ease of use. The AI feature is also considered helpful. However, some customers feel the phone is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
  • Rated 5 out of 5 stars

    Talk about a Smart Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet new iPhone with endless possibilities! Lots to learn and more to enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Apple service that you should at least try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for myself and have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a brand new IPhone every year this is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and perfect upgrade from an IPhone 13 Pro!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone from Best Buy but I had hard time to get my trade in credit from Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order came super quickly. Was exactly what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could apple do anything new to a phone besides make the camera “better”. wish i didn’t upgrade, waste. hold out if you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got so far so good not to much different than the 15

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot activate iPhone @ home. Bestbuy customer service in store was not helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations buying a iPhone at Best Buy is being disappointing. The trade in was lost no help. Products excellent.. however services or new phones get them at carrier providers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great. Just needed to get one with more space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a phone or network plan at Best buy. The representatives are not well trained or are new to job who will screw up your profile with the network. I am still paying for their mistake. Product is good but service at best buy sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh…Wait for the kinks to come out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone just hate that I’m sitting here waiting on an update so i can bring Siri back. I could have waited if i knew this was going to happen

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Never again! Verizon traid in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again After 1000$ tred in Received bill for 850$

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was horrible I was charge 1300 upfront on a phone I was supposed to got for free on contract with a trade in luckily I did have the money to purchase so I didn’t end up looking crazy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend not purchasing a phone if you have verizon and you are doing a trade in. I did not get the credit i should have gotten. Verizon blames Best Buy and Best Buy blames Verizon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is slow, the processor on the phone is not what I expected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    18.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgarding to 18.1 it take hours If you going to transfer allow many hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not honor offer and then charged me restocking fee. Will buy phones straight from carrier.

    No, I would not recommend this to a friend