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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16 Pro Max, especially the camera quality, battery life, and overall performance. Many appreciate the processor speed, screen size, design, and ease of use. The AI feature is also considered helpful. However, some customers feel the phone is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-292 of 292 reviews
  • Rated 1 out of 5 stars

    Bad comes with Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend gave me problems since day one went back and switched to samsung I love it.... First of many!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered three phones and still have only received one with no update on when the other 2 are arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best iPhone this far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and has great resolution. The batteries lasts longer than other iPhones I have had. The camera takes amazing pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the new features, like the camera button and the new silence button. Overall satisfied with my purchase. I’ve been purchasing iPhones since the iPhone 4 came out and I’ve never been disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Navigation Issue/ Unresponsive Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey there, I'm having trouble with the screen on my brand-new iPhone 16 Pro Max. The touch response is particularly poor around the edges and corners. Sometimes it hangs as well, making navigation frustrating as l often need to tap several times. This is a serious issue l've not faced with my other iPhones. Could someone please advise or help? Thanks! iPhone 16 Pro Max user

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, works well, big display, long battery life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfinished iPhone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Apple showed in their commercials and advertisements on the new Siri and Apple intelligence still not even available! And sounds like they won’t be for awhile. Should have skipped this years phone as I’m sure all the features they advertised will be closer to the next iPhone. SHAME ON YOU APPLE!! you are the biggest tech company in the world. No excuse!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always on display is a lie.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lied about always on display. Shuts off whenever it is in a dark room or if you don’t use it for an hour or two.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy great Apple don’t care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is GREAT APPLE sucks lately New updates everyone hates. Apps disappear easily Trying to find photos is a puzzle Apple used to be the best Phones slow down after purchase Lock up Jam up I’ve had more iPhones than you have fingers, but they seem to be getting worse instead of better I don’t think they care about the customers or listen to them anymore And every time a new phone comes out the last model starts messing up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same phone with an additional button. Apple hyped up Apple intelligence and has it all over the advertisements which is not released with the phones. When I picked up my 16 pro max I was told it does have it when I asked about it. Advice for Apple would be don’t advertise and hype something that’s not even out yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch what you are getting yourself into...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the advertising practice Apple chose on iPh16 is deceiving and unfair market practice. Apple Intelligence... And then fine print is "coming soon" ... So they announced a product that was not ready to be released... It is DISGUSTING... But I don't care, because I had iPhone; ne time, and never again. Biggest market scam mobile devices world has ever seen...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned every iphone generation and by far this one is a disappointment. The back glass and camera housing shatter at a 6 inch drop with a phone case on. you have to really baby this thing.

    No, I would not recommend this to a friend