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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16 Pro Max 256GB, particularly praising its exceptional camera quality, overall performance, and impressive battery life. The larger screen size and fast processor speed also receive positive feedback. While the design and ease of use are appreciated, some customers express disappointment regarding the AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 350 reviews
  • Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 16 Best Buy associate was quick and easy to get me all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting a new IPhone and Best Buy is the only place to get one, especially since I’m not young. They are always there to assist when I have problems or questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Just nothing new or ground breaking. Better screen and camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product. The staff member who helped me put things together was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 16 Pro Max.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife’s phone from the 13 Pro to this 16 Pro max. It has a lot of cool features. Especially the button on the right side bottom to access the camera quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still missing features and the screen response when typing will gie me a hard time i end p having to repeatedly press the some number like ten time before it works. the camera on the other hand is really good with pics or recording

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About Same size as the 14 promax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast, don’t really care for the extra camera slide/button, wish it was a little bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 16 Pro Max.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone from the 14 Pro max to this 16 Pro max. It has a lot of cool features. Especially the button on the right side bottom to access the camera quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most iPhones have minimal upgrades but the new Siri with Ai works amazing. Its comes with more storage and the Ai can read your messages in the language it was written. It is worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16promax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the purchase the employee that helped me was wonderful informative and knowledgeable. I would pick to purchase from him again. Thanks Marcus.

    I would recommend this to a friend
  • Cons mentioned:
    Ai features

    Rated 4 out of 5 stars

    No AI freatures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, coming from an android,but still no AI features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it I always buy anything electronic at best buy they r best for me aging I m so excited to buy everything in Best Buy thanks appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was buying this for my wife as a Christmas gift. I knew nothing about which phone to get. They provided excellent customer service and helped me make the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded from the 13 pro max. Huge difference! Especially cell data speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone from BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dre likes his phone working properly off purchase. Can’t go wrong with a Best Buy purchase, fast, reliable and outstanding customer service. Phone works wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My iPhone 16 Pro Max! Wish They Had It In Red Or Yellow! Great Customer Service & Very Patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online picked up ready between 1 hour Everything as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup didn’t need to enter a store to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Apple, that says it all. Great phone with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my wife, she is in loves with her new phone.

    I would recommend this to a friend