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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16 Pro Max 256GB, particularly praising its exceptional camera quality, overall performance, and impressive battery life. The larger screen size and fast processor speed also receive positive feedback. While the design and ease of use are appreciated, some customers express disappointment regarding the AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 350 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good on the phone, it was easy to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone 16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! A great deal and a great team of service personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for giving me the best of it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super happy with new phone. Was difficult to return but got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in store pick up was quick and easy! I love my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping and the next phone hands down have no complaints moving from 13 pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 pro max is the best iPhone I've owned ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful product love it more then anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 16 Promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered my phone and received it as promised. Best Buy part of the sale was exceptional. My issues is with the phone. I randomly hear crackle or distortion when listening to music, on a call, or watching videos. I’ve tried reinstalling things and restarting the phone but it still does this. Not sure if it’s the phone or AT&T service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean we all know this ones are great, not much to say really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super helpful to get the new phone setup! Thanks team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it And very happy about the feature in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it awesome great iPhone love the update they have on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it awesome great iPhone love the update they have on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior cell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of movement has a mind of its own. Good cell for seniors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good phone feel good in a hand and enjoying the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keith

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to learn new phone. Updated from iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great prices. Would never go anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera options and accessibility . Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at Best Buy set up my new iPhone no wait at all

    I would recommend this to a friend