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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16 Pro Max 256GB, particularly praising its excellent camera quality, impressive battery life, and overall performance. Many appreciate the larger screen size and find the phone easy to use and aesthetically pleasing. While some customers find the price to be high, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 281 reviews
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful, he was able to answer all my.questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First IPhone and I like it very much!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and high quality on all graphics. Phone quality is great, overall very happy with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta luv Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and the prices. It’s a really good idea to get the Best Buy protection for all of the purchases. Great place to buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say. I have to have the latest iPhone. Never disappointed with Apple. I always purchase through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instock the day of launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered on thursday (day before launch) and it was available on friday, verizon store wanted me to wait for 3 weeks. Buying it at bestbuy with the BestBuy Total membership gave me apple care plus included and the same trade in promotion than verizon, no brainer…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This long time android user is still finding this iPhone difficult to navigate, with simple tasks taking multiple steps. My biggest complaint is having the alarm linked to my health. This becomes problematic when multiple alarms are needed throughout the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its an iphone, you know how it is already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you would expect out of an iPhone, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty flawless process to get this trade in deal online, and it was seamless for Best Buy and Verizon to connect to make everything happen. Will definitely order phones through BestBuy.com in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good color nice screen I loved easy to use and I completely this one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely loving my new iPhone 16 pro max so far and I am looking forward to enjoying it for years to come! The new camera features and accessibility functions on this phone are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products!! Love iOS, the OS is super nice and fluid!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I am adjusting to using it! Slightly different and hope to master it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all the features and quality of this new iPhone 16 Pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple 16 pro max is perfect for me. Size and the features are great! I did see if you are only about the cameras the Samsung Ultra is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User-friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. All features are user-friendly and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the phone, have only used Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only complaint is overheating when using the cameras quick shutter feature. Everything freezes and the phone gets SUPER hot while trying to take quick photos back to back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her Iphone 16 she loves all apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPhone and Apple Intelligence is pretty cool but as usual it’s very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager assisted from begin to end because the employee was lazy.

    I would recommend this to a friend