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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 16 Pro Max 256GB, particularly praising its stunning camera quality, overall performance, and amazing battery life. The larger screen size and fast processor speed are also well-received. However, some customers have expressed disappointment regarding the lack of AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 350 reviews
  • Rated 5 out of 5 stars

    Love It..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love It. The Ouality, I Oive The Fact I Gotta New Phone That’s All.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new 16 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a number of iPhones and Apple products. The new 16 pro max was a great upgrade from my 14 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone! I have always been an Apple user and will never change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy phone buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone buying process I could have asked for so fast and easy

    I would recommend this to a friend
  • Cons mentioned:
    Ai features

    Rated 3 out of 5 stars

    Leaves a lot to be desired.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is just Apple. They lockdown their devices way too much still, and iOS 18 is a glitchy mess. I get lockups and this phone isn’t up to par with competitors such as Samsung, Google, etc. as far as AI. Siri is still the basic Siri and for the price I’m dissatisfied trying Apple again. Going back to Samsung and staying there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this product. Decided to come into Best Buy to look but ended up buying the 16 pro max. Had good customer service, all my questions were answered. I left with a purchase, thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Camera is amazing! I had no problems getting activated with my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third I phone. All purchaced from Best Buy. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service, quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and an even awesome-r tech crew they have that helped us purchase and gave us the info of what to buy with it, thanks for the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and much quicker response. Programs work together better. Pictures and videos much cleaner and better true colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new IPhone! Never once have had an issue. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone sixteen pro max, it's really nice.I like the site button for the camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy processing the request. Phone came in in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Apple Pro 16+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great phone and my sales rep was wonderful who helped me transfer my data! Awesome experience. I went first to AT &T store but no inventory so they referred me to Best Buy where I have the Best Experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very knowledgeable salespeople and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pro Max is worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone I've ever had. The pro max is worth the price. I've had phones since the 3 and this one is my favorite by far! Has the guts to be future proof for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new iPhone 16 pro max. I tried on my 13 pro max. Super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone , good camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is working perfectly, good quality and new options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise upgrade for my wife. She was unaware of some of the features and has had fun learning alm of the new tricks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new iphone 16 promax. Has av great camera.

    I would recommend this to a friend