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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro Max 256GB as having great camera quality, overall performance, and impressive battery life. The processor speed, screen size, design, and ease of use are also appreciated. However, some customers feel the phone isn’t worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 295 reviews
  • Rated 3 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Poor innovation. Not worth the price or upgrade if you have a somewhat recent iphone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful, he was able to answer all my.questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its an iphone, you know how it is already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you would expect out of an iPhone, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple 16 pro max is perfect for me. Size and the features are great! I did see if you are only about the cameras the Samsung Ultra is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good color nice screen I loved easy to use and I completely this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only complaint is overheating when using the cameras quick shutter feature. Everything freezes and the phone gets SUPER hot while trying to take quick photos back to back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I am adjusting to using it! Slightly different and hope to master it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products!! Love iOS, the OS is super nice and fluid!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all the features and quality of this new iPhone 16 Pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered a new IPhone 16 Pro Max. The service to order and the transfer from my other phone was completely done to my satisfaction. The entire transaction was user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User-friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. All features are user-friendly and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, good deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, an excellent product! A few minor updates and upgrades from the iphone 13 I had previously, and the normal, very good service from both Apple and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovative and worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing and very useful resource for my business and keeping contact with family! Highly recommend it for those who were skeptical about an overpriced product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is myphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it shipped to my house for free, protection included with membership and switching over to my new iPhone was so so so easy. Took about 45min to switch completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great customer service at the Minot Best Buy. They were quick, helpful, and concise. They helped me find the products I needed effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the phone, have only used Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPhone and Apple Intelligence is pretty cool but as usual it’s very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. A lots of many features I’m yet to discover. My wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her Iphone 16 she loves all apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager assisted from begin to end because the employee was lazy.

    I would recommend this to a friend