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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro Max 256GB as having great camera quality, overall performance, and impressive battery life. The processor speed, screen size, design, and ease of use are also appreciated. However, some customers feel the phone isn’t worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 295 reviews
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Definitely needed the upgrade from my 13 pro max. So much new features. Definitely would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PHONE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a sleek and well built phone. I took the bigger memory now for pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a bit of upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 11 and coming to trade in my phone to get the newest phone with a line that I needed was excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone new features. Camera and new camera buttons are awesome I like how the phone also automatically opens my wqrxh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the IPhone. It’s do much better than android. This is my 5th one. I li e the security on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 13pro max. the screen is noticeably far better. and as always everything with apple works every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Always

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone but the side was too big for me so I ended up purchasing the smaller of its kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again. Awesome phone that is reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t wow me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery should be longer time before the next charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Phone is great. Definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone. I had the 14 pro max. I like the extra stuff on this 16 pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black titanium looks awesome. Apple does it again not disappointing. Love the AI and side camera button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 pro max, white is my favourite colour

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and best buy didn't let me wait too long, pick up is faster than the other store:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing !,kk,kk,kk,kk,kk,kk,kk,kkkkikkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a big upgrade form what I had before. I am LOVING the size of this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 401k isn’t gonna make calls for you! Buy the phone! Love my 16 Pro Max!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was a great help and very patient with explaining Eve to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad my wife convinced me to use Apple. It’s a superior product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this iPhone!!! 256GB is all I need for space! Awesome big screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall device was great, but don't buy trade in option from best buy their services is bad.

    I would recommend this to a friend