Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro Max 256GB as having great camera quality, overall performance, and impressive battery life. The processor speed, screen size, design, and ease of use are also appreciated. However, some customers feel the phone isn’t worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 292 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a brand new phone and this was a great choice. Love the new processor and the larger screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 Pro Max is Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each year they keep getting better and better. I would have to say my favorite features of the new iPhone 16 Pro Max after switching from iPhone 15 Pro Max is the camera button the better camera and the battery definitely last longer in my opinion. get the 35 W charger and you can charge up to 80% pretty quicklyI would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    It’s rather mid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone I got for myself. 1st time Apple Ecosystem and I’m not impressed. The new camera button almost completely paralyzes the phone’s touch sensors. The use case (outside of games) is almost minimal. The storage costs an arm and a leg for anything above the entry-level. The only thing I do like about the phone is the display that’s made by Samsung, the seamless integration with other Apple devices, and the slightly better battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like the speed of my new iPhone. I also am much happier with the quality of my pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Polished upgrade with a couple small annoyances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with the iPhone 16 overall. It’s super fast, feels premium in the hand, and iOS runs smoothly with zero hiccups. The display looks crisp and bright, and the camera takes consistently great photos—especially in everyday lighting and quick “point and shoot” moments. Battery life is solid for a full day with normal use, and charging is convenient. Knocking off one star because it’s still expensive and the upgrade can feel incremental if you’re coming from a recent iPhone. I also wish it charged a bit faster. Still, if you want a reliable, top-tier phone that just works, this is an easy recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    It just works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there’s nothing about this phone compared to last year’s release, I still appreciate the fact that it works just the way I want it. It’s fast, takes good pictures, and has all the apps I need for work and play. I’m not a complicated person when it comes to tech and this phone is simple enough for me to navigate without difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    iPhone Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new IPhone when ever they come out this is one of the fastest and there is so many bells and whistles on it I took me a lot of time to set up all the new features and more to come by the end of the year. Battery last me about 18 hours and I have a heck of a lot of apps on it. Boots up in record speed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Partner loves it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast and excellent camera quality! The titanium looks really nice in a clear case too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Glad to be back!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched back to this phone after going android for 2+ years. So happy to be back on the apple ecosystem. Great battery life, awesome camera, and overall smooth operating system. Not nearly as buggy as android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    The phone that is crowned KING.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Purchased for my daughter. She had the pro and moved to the pro max. Bigger screen, better camera. The best phone in my opinion on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone on the market today

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market today. Larger screen is better on my aging eyes. Good camera and video with plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Beautiful Family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, fast internet, beautiful pictures, happy with AI

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a nice upgrade. I font use ai features ir anything but it is dependable and has s long battery life and like all Apple products it always works great! And the camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love the new Pro Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first IPhone Pro Max and I love it. My other iPhones have only been Pros. Regret not getting a Pro Max sooner! Great features, fast processing, great camera. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Screen size is great. Camera is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone 16 pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered buying directly from Apple, but Best Buy had the same pricing, and I was able to use my Best Buy rewards for a small discount. Plus, their protection plan was a little cheaper than AppleCare, which was a nice bonus. Final Thoughts If you’re looking to buy a new iPhone, Best Buy is a solid choice, especially if you’re trading in an old device or want the flexibility of different financing options. My purchase was seamless, and I’d definitely shop there again for future tech upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone does not lag and does its job, I upgraded from iPhone 12 Pro Max and I would say I’m pretty happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 16 pro max

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I went with the 16 pro max instead of the 16 pro I love the phone I love the quality of the pictures and graphics on it it’s way faster then my old phone and the battery life is outstanding 100% recommend buying if your looking for a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better than old 14 pro!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life over older 14 pro. Camera is way better also. AI features rolling out more and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone the color is nice and the picture quality is amazing. No issues with the phone speed, battery life no issues. All in all I like the phone

    I would recommend this to a friend
Sponsored