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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 16 Pro Max, especially the camera quality, overall performance, and battery life. Many customers also appreciate the larger screen size, fast processor, and updated design. Some customers have expressed disappointment regarding the AI features and have reported issues with customer service. Overall, the phone seems to be well-received for its core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 344 reviews
  • Rated 5 out of 5 stars

    New phone for MIL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law loves her new phone. She can now take better pictures for her trips next year. I think it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the greatest and the guys helped me out with choosing a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dawson was awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and the sales staff is awesome and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always apple products an excellent quality !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Love the ease of access for the camera. If you need a phone I’d buy it but if just upgrading wait for the 17

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their customer service is amazing, thanks to them I have my Christmas gifts and some items for my home.. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop my electric items from Best buy. Best place for eclectic items with best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, other then some newer software updates, I don’t notice a big difference compared to The iPhone 12 I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded need!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time I got a upgrade. Been rocking that 6 PLUS for years. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone so easy to use very happy with the service we got at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transfer difficulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulty setting new phone up. Have taken pictures but not had them printed out to see quality

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Iphone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its OK. I haven't noticed a lot of difference from my iphone 13 pro max but maybe I just haven't learned how to maximize the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service! They responded quickly and were very helpful. Communication was clear and consistent throughout. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better buying a phone through Best Buy! Love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the iPhone 16 pro max through Best Buy at the macedonia location friendly stuff was in and out within minutes of arriving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICEPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS AN IPHONE SO ITS GOOD AND WORKS GREAT NEW FEATURES AS WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much.the package was delivered with care in amazing packaging appreciate it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great picking up the iPhone I ordered online! They were very friendly and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone 16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Iphone 16 Pro MAx . I love the new features simpler silent mode , flash light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new black color! I was tired of the space gray. I’m a huge Apple fan and will always upgrade my phone!

    I would recommend this to a friend