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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 16 Pro Max, especially the camera quality, overall performance, and battery life. Many customers also appreciate the larger screen size, fast processor, and updated design. Some customers have expressed disappointment regarding the AI features and have reported issues with customer service. Overall, the phone seems to be well-received for its core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 344 reviews
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 pro max is the best iPhone I've owned ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful product love it more then anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping and the next phone hands down have no complaints moving from 13 pro max.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 16 Promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered my phone and received it as promised. Best Buy part of the sale was exceptional. My issues is with the phone. I randomly hear crackle or distortion when listening to music, on a call, or watching videos. I’ve tried reinstalling things and restarting the phone but it still does this. Not sure if it’s the phone or AT&T service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it And very happy about the feature in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean we all know this ones are great, not much to say really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it awesome great iPhone love the update they have on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it awesome great iPhone love the update they have on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super helpful to get the new phone setup! Thanks team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keith

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to learn new phone. Updated from iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good phone feel good in a hand and enjoying the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great prices. Would never go anywhere else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with your service thank you thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera options and accessibility . Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at Best Buy set up my new iPhone no wait at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most home is perfect! The color is beautiful and it works so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Disappointed in Apple! Great features & accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product & Excellent customer service in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone yet! So many new skills to learn.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service and Switching over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but the service is terrible. I have not been able to receive any calls or text messages since switching over and its been 1 month. ATT is unable to assist me with the issue so I am basically stuck paying a bill and my phone off without being able to receive calls or text messages.

    No, I would not recommend this to a friend