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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 16 Pro Max 256GB, particularly praising its stunning camera quality, overall performance, and amazing battery life. The larger screen size and fast processor speed are also well-received. However, some customers have expressed disappointment regarding the lack of AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 362 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade. iPhone has great new features. I love the new camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It has a camera button on the side for quick access to your camera, for when you need to quickly capture a moment!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sales associate was brilliant!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone and how wonderful the experience the sales associate had. He did everything he could to give me a great deal on my whole purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    DJ Khaled - Another 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good Apple product. Same as the last one, and the one before that, and the one before that. Camera has gotten better and and there are more features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wasn’t sure how I’d feel about the black titanium but it’s really sleek. The phone is bigger than the previous pro max models but not too much of a difference. I can’t wait for Apple Intelligence to see what all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best iPhones Iv very gotten, I thought the 14 was it, nope. This one by far beats them all out of the water. Plus that camera button I amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice smart phone super fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smart phone I lovey it I had it before and want to buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the updates on the camera! I have always been an apple product user! And will continue updating to the fun new options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone, performs all its functions and is very pretty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone, performs all its functions and is very pretty

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Upgrade from iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera upgrade, bigger screen size, dynamic island, and ProMotion display on the 16 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    love apple products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. bigger screen. like a mini computer in the palm of my hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good phone but very heavy. This is my first personal iPhone. Best Buy Stuff helped me a lot of installing and putting case and protect grass and those are excellent. Later on I found that WhatsApp history is difficult to move from my Android phone to iPhone. It seems that it is possible done in the beginning using android to iOS App. Currently I am trying it by using AnyTrans but still underway.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone us amazing i love it. The size and color is so nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Fast service and great online purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is as good as it always been. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an iPhone lover through and through, I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i am really happy with product… good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone XS. Debated between the 16 Pro and Pro Max and ultimately went with the Max for the battery life. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my IPhone 16 pro max!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY IPHONE 16 PRO MAX!!! It was a GREAT BUY and performs excellently. The customer service was great. I’m a happy customer!!!

    I would recommend this to a friend