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Customer reviews

Rating 4.7 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 16 Pro Max 256GB, particularly praising its stunning camera quality, overall performance, and amazing battery life. The larger screen size and fast processor speed are also well-received. However, some customers have expressed disappointment regarding the lack of AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 355 reviews
  • Rated 5 out of 5 stars

    Great phone with great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the iPhone 14 to the iPhone 16 Pro Max has been a great experience. The performance is incredibly fast, and the display is stunning. At first, the new camera control felt awkwardly placed, and the notch on the cases took some getting used to. However, I’ve grown to like the dedicated camera control button, finding it convenient for quick shots. Overall, the iPhone 16 Pro Max is a fantastic upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone, good camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone! Screen is a good size, not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone!!! It’s more than I expected! Great color big! It does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Iphone16 proMax:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed my latest IPhone 16 Pro Max …Iphones are just all around great phones :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and battery last the entire day. Speakers nice and loud. iPhone 16 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek. Display is bright even when used out in the sun.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is awesome! Screen colors are pure and precise. Fast response, fast Siri. Fast everything z!

    I would recommend this to a friend
  • Cons mentioned:
    Ai features

    Rated 5 out of 5 stars

    The artificial intelligence is really cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a bunch of negative reviews about the phone because it didn’t have the AI features from the start. But I recently updated to the iOS 18.1 beta, and it’s been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and excellent customer service on helping me decide what to upgrade to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apply 16ProMax

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some say there's not a lot of differences, but this is definitely an upgrade to my current one. Apple delivers again!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    AT&T vampires lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice phone, a decent size. I just wish I didn’t have to rent my soul and half my organs to a phone company to acquire it lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple iPhone 16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone, easy to purchase and set up as a replacement phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, camera quality is Like no other. Pickup process was super smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple Lover Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Love it! Love it! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone with some added features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty close to my 15 until I learn all of the newest features. Love the camera button on the side. The adjusts are pretty sweet also. Will update more soon

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade coming from an iPhone 11. Is super fast and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this from the lake Jackson locations . Purchased it without a payment plan was in and out . They helped me setup the phone for my current at&t plan . My girlfriend has had it without issues or regrets

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone I love the camera and the pictures it takes great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was an upgrade so Jarron transferred all the wife's data and otherwise did a jam up 5* job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone is amazing as always! Love the new features and design!

    I would recommend this to a friend