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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 Pro Max 256GB, especially regarding its camera quality, overall performance, and battery life. Many appreciate the larger screen size and the phone's fast processor. However, some customers have expressed disappointment about the AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 350 reviews
  • Rated 5 out of 5 stars

    I am now an Apple girl

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an Apple before; I was always an Android girl. My daughter kept asking me to try Apple, and it was very easy to learn. I do like the phone and will stay with Apple from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this from the lake Jackson locations . Purchased it without a payment plan was in and out . They helped me setup the phone for my current at&t plan . My girlfriend has had it without issues or regrets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple Lover Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Love it! Love it! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and excellent customer service on helping me decide what to upgrade to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and battery last the entire day. Speakers nice and loud. iPhone 16 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is awesome! Screen colors are pure and precise. Fast response, fast Siri. Fast everything z!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, camera quality is Like no other. Pickup process was super smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apply 16ProMax

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some say there's not a lot of differences, but this is definitely an upgrade to my current one. Apple delivers again!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade coming from an iPhone 11. Is super fast and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    AT&T vampires lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice phone, a decent size. I just wish I didn’t have to rent my soul and half my organs to a phone company to acquire it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works great Best Buy came through when att was sold out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone is amazing as always! Love the new features and design!

    I would recommend this to a friend
  • Cons mentioned:
    Ai features

    Rated 5 out of 5 stars

    The artificial intelligence is really cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a bunch of negative reviews about the phone because it didn’t have the AI features from the start. But I recently updated to the iOS 18.1 beta, and it’s been amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online through bestbuy.com and it was so quick and easy. It was ready for pickup within 30 to 45 minutes after placing the order. The customer service for pickup were very helpful and fast with checking out your purchase.I would recommend this to anyone trying to get a new device or upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online through bestbuy.com and it was so quick and easy. It was ready for pickup within 30 to 45 minutes after placing the order. The customer service for pickup were very helpful and fast with checking out your purchase.I would recommend this to anyone trying to get a new device or upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade with more control , sound and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone User

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPHONE 16 is great. It almost my my IPhone 15 I am enjoying this very much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone I love the camera and the pictures it takes great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great! Lots of upgrades! Works perfectly great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone much better than my iPhone 15 love the camera

    I would recommend this to a friend