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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 Pro Max 256GB, especially regarding its camera quality, overall performance, and battery life. Many appreciate the larger screen size and the phone's fast processor. However, some customers have expressed disappointment about the AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 350 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone with some added features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty close to my 15 until I learn all of the newest features. Love the camera button on the side. The adjusts are pretty sweet also. Will update more soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded because our phones were reaching the end of their life and capacities. It’s more of the same. The AI tools are good, but not groundbreaking. Only downside is AT&T processed our trade in phones incorrectly and gave us less than the quoted trade in price, but that’s not a reflection of this product or Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 16 pro max is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The camera takes amazing pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too fast and like very much the color and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was an upgrade so Jarron transferred all the wife's data and otherwise did a jam up 5* job for us.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased. I love my iPhones. It was time for an update. Battery life is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. The staff at Best Buy did an exceptional job getting our information changed over to the new phones and got our accounts merged. Would you recommend to anyone?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with my new phone and my service from the guys in Tallahassee.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Improvement over last iPhone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition from previous I-Phone Like the new camera feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    She and her IPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really likes her Iphone 16. Our daughter got her IPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a good month and everything is great on it love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone works perfectly would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone works great:) camera button helps when you in hurry to take pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Been over a year now and I can’t complain!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Newest & best yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone is packed with hidden gems that I will guarantee you’ll love!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glod phone with lots of new features. and great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's is an iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a iPhone it does its job. My daughter doesn't know how to activate the intelligence setting so to me it is still a dumb iPhone. But does all the iPhone stuff. Good phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone one of the best phones out in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best one yet! Have had iPhone for 10+ years and they never let down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Due to AI incorporated in, it’s not only phone and camera also your everyday assistant

    I would recommend this to a friend