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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16 Pro Max 256GB, particularly praising its excellent camera quality, impressive battery life, and overall performance. Many appreciate the larger screen size and find the phone easy to use and aesthetically pleasing. While some customers find the price to be high, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 281 reviews
  • Rated 5 out of 5 stars

    Ipone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a big upgrade form what I had before. I am LOVING the size of this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 401k isn’t gonna make calls for you! Buy the phone! Love my 16 Pro Max!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall device was great, but don't buy trade in option from best buy their services is bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was a great help and very patient with explaining Eve to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad my wife convinced me to use Apple. It’s a superior product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this iPhone!!! 256GB is all I need for space! Awesome big screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a smooth transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When activating some delays and I had to go to Verizon to get it fully activated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new feature of the camera button and the Apple intelligence comes in clutch!! Over a good phone 8/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dirk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and services. Customer service and geek squad are helpful and curdious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Apple service that you should at least try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk about a Smart Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet new iPhone with endless possibilities! Lots to learn and more to enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for myself and have had no issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone from Best Buy but I had hard time to get my trade in credit from Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and perfect upgrade from an IPhone 13 Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a brand new IPhone every year this is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order came super quickly. Was exactly what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could apple do anything new to a phone besides make the camera “better”. wish i didn’t upgrade, waste. hold out if you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got so far so good not to much different than the 15

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot activate iPhone @ home. Bestbuy customer service in store was not helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations buying a iPhone at Best Buy is being disappointing. The trade in was lost no help. Products excellent.. however services or new phones get them at carrier providers.

    No, I would not recommend this to a friend