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Customer reviews

Rating 4.8 out of 5 stars with 279 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the iPhone 17 Pro Max 256GB, especially its exceptional camera quality, long-lasting battery life, and fast overall performance. The sleek design and new color options are also well-received. Some customers appreciate its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 279 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Premium performance that lasts all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 17 Pro Max for a while now, and overall I’m really impressed. The phone feels very premium and solid in hand. Performance is super smooth — apps open fast, gaming is great, and there’s no lag at all. The battery life is excellent and easily lasts me a full day even with heavy use. The camera quality is amazing, especially in low light and for videos. The screen is bright, sharp, and great for watching content. It is a bit large and heavy, but that’s expected for a Pro Max model. Overall, it’s a powerful and reliable phone, and I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great longer battery life pictures clear and detailed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    The best phone Apple made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. The performance is insanely fast, the battery lasts all day with heavy use, and the camera quality is unreal. The iPhone 17 Pro Max feels premium in every way. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Color

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked out in my situation considering I didn’t want to upgrade but phone credits deal promotion worked out really well for me. Great experience getting through Best Buy AT&T. The phone is great. The Deep Blue is so nice. Thermals are phenomenal for it to be cool to the touch almost always. Camera’s fantastic. Some iOS issues here and there that’ll get ironed out in time but nothing detrimental.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best iPhone yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from an iPhone 14 pro max to the 17 pro max. First of all, my battery last way more than the 14 did, the 3,000 nits look great, the phone is lighter and I finally use Type C charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 17 Pro Max performs better than expected. The camera is awesome, and I like the fact that minimum storage is 256GB instead of 128GB.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on the phone is amazing. Pictures and videos look amazing, and the amount of settings the camera has compared to my old phone is incredible. To top it off, the battery lasts me all day, no need to charge my phone at work or worry about making sure it’s plugged in at bedtime.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    iphon 17 pro max excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best working phone ever the camera is amazing the screen is super smooth the side button is amazing when wanting to go to your camera or talk to siri

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I had switched from the 16 pro max to 17 pro max recently and so far haven’t had any issues with it. If switching from an older model then you’ll have new features, only thing I find a bit annoying is the camera button on the bottom right. Maybe it’s just because my phone case is flushed with the button that it makes it easier to accidentally press it. Also wish they had different colors since cosmic orange, silver, and Navy blue were the only options. Normally black would have been an option but the silver looks fine too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Android no more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time android user who finally made the move. Boy have i been missing out. The Apple experience and premium quality live up to the hype. The feel look and function are all world class. The camera is stunning as is the look of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Enjoying my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone pro max 11 for many years finally after multiple screen replacements and battery issues I upgrade. I love my 17 pro max! It is quick and battery lasts so long! It’s a great phone I didn’t think I’d like the latest iOS update but it’s grown on me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 14 Absolutely worth it for the upgrade. If battery life matters to you or you use your phone heavily (gaming, creating, working). • The camera system is a big win, especially the zoom and video features — great for both casual and serious photography / videography.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Expensive phone - you decide if its worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the XR, I do feel these phones are really really expensive. Protective cases that actually work are exceptionally expensive as well - the whole cell phone experience cost is enough to put you in the poorhouse. This will be the last upgrade till it either doesn't work anymore or the operating system can't be upgraded. The biggest negative I have with this phone after using it for about two months is the super hyper sensitivity of the screen, sometimes I feel like it has a mind of it's own spazzing out and doing what it wants. I think this is because of the larger screen size and the fact you have nowhere to put your hands without invoking some unwanted function. This is especially prevalent when handing the phone to someone else to see something on it, by the time the person gets the phone, whatever you want that person to see is long gone. There are too many functions integrated into the swipe and flick functions. Otherwise I like the phone... Jury is still out on the new operating system. Siri is still just as STUPID as ever, and she doesn't understand southern either. Siri also has this bad habit of cutting you off too soon, heaven forbid if you take breath while asker her something.... The camera function I feel is the best upgrade as I use it all of the time - so happy with that. Battery life I hope will be better than previous iterations of the iPhone. I'd like the nag screens for the addons to stop - don't need the extra expense to an already expensive phone to pay for the "apple" branded bloatware.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. Faster and better pictures than my previous phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone 17 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrqt product so far good battery life good camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Phone

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this use it every day, screen is amazing I use no case but still no scratches since I drop it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Color

    Rated 5 out of 5 stars

    Iphone max 17pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and picture quality! More details.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same weight as my iPhone 11. I really love it, accessibility is improved and the camera is an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple iPhones. This one is absolutely the best! I just love everything about it. I love iOS 26. The camera is amazing; I can take pictures of the moon! The pictures are clear when you zoom in that far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Functionality is great. Camera makes my pictures have clarity. The new added apps makes everyday tasks easier to manage like Journal. And loving the battery life. Overall, 10/10.

    I would recommend this to a friend
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