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Customer Ratings & Reviews

$33.34/mo.
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 271 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the iPhone 17 Pro Max 256GB, especially its exceptional camera quality, long-lasting battery life, and fast overall performance. The sleek design and new color options are also well-received. Some customers appreciate its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-271 of 271 reviews
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy and use but my old 14 was much better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not satisfied with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really good overal performance is poor my previous phone works better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Useless Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to use on my account. Phone arrived, i went to set up through bestbuys process and the phone somehow activated on Verizon. The store couldnt do anything and customer service gave me the run around for 4+ days. Said theyd send me a replacement but ended up canceling and not telling me wh. Not im stuc paying for a phone i cant use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with iPhone before leaving store. Not at All satisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst iPhone they ever made. After being with Apple for many years, this will be my last. This phone is slow, battery is trash, camera is big time trash no way 48mp, many random bugs. The camera and screen is the same as the 12 pro max. Only good thing is the color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone randomly stops working. Just suddenly goes silent. I went back to Best Buy. They said “it happens” but offer no help or solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Upgrading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 14 Pro Max 512GB and was initially unsure if downsizing my storage was a good idea. I’m happy to say the 256GB option has been more than enough for my needs, and I’m glad I didn’t spend the extra money. The iPhone 17 Pro Max itself is an excellent upgrade. It is fast, smooth, and noticeably improved in all the right ways, especially the battery life. Overall, I’m very happy with my new phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never get an iPhone on launch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to have the phone on launch day and not only do I still not have it they give you zero idea on what is happening.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    best buy is crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt say best buy lost my order and is refusing to cancel it and return my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd love to review it. Unfortunately, I'm still waiting to get it.

    I would recommend this to a friend
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