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Customer Ratings & Reviews

$33.34 per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 363 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the iPhone 17 Pro Max 256GB, especially its exceptional camera quality, long-lasting battery life, and fast overall performance. The sleek design and new color options are also well-received. Some customers appreciate its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 363 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the iPhone 17 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Especially the camera. best phone ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and i’m so glad i went to best buy for it ! It was a quick and easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone, although turning pink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, better than my 15, although it’s turning pink, it’s a good iphone & color

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    New phone

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very beautiful phone and love the item thank you cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and the color looks great. Happy the upgrade was so easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so nice!! Will always buy my electronics from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone17 pro max deep blue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iphone 17 pro max is wonderful and definitely more durable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying iPhones from Best Buy and Verizon wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say that the customer service and the gentleman that helped me take care of my iPhone orders were the Verizon wireless and the gentleman, Andrew and Zeke for helping me with the orders and taking care of the paperwork. Best Buy is the best and the workers are the best as well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, the best service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at Best Buy 2 days ago and the staff was very friendly when I walked in. They gave me payment options and helped me get approved for credit for my new iphone 17 plus . Two of the guys who helped me were also very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the most powerful and efficient ever done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 17pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too good, it works perfectly It loads very fast and has no errors of any kind

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Iphone 17 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera quality !!!! The pictures looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. And I would like to get more of them for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it’s very convenient & easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it the quality of pictures is 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Patience is a virtue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee service was excellent, this wait for the phone however, that’s another story. It’s going to be 3 weeks soon since I’ve ordered the phone and somehow the app only says get it to you soon but when I ordered it said Sunday for pick up…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Favorite ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 17 Pro Max for a while now, and it has easily become my favorite smartphone I’ve owned. From the moment I started using it, the performance and overall experience stood out. The display is incredibly sharp and bright, making everything from browsing the web to watching videos look fantastic. Scrolling and switching between apps feels extremely smooth, and the phone handles everything I throw at it without slowing down. Whether it’s multitasking, gaming, or using demanding apps, the performance has been consistently fast and reliable. Battery life has also been excellent. I can comfortably get through a full day of heavy use without worrying about charging. That alone has made a big difference in everyday convenience. The camera system is another highlight. Photos come out detailed and vibrant in different lighting conditions, and the zoom capabilities are impressive. It’s easy to capture great photos without needing to adjust many settings. The build quality feels premium and durable, and the larger screen makes reading, streaming, and productivity much more enjoyable. Overall, the phone feels polished and thoughtfully designed. Overall, the iPhone 17 Pro Max has exceeded my expectations. It combines powerful performance, a beautiful display, strong battery life, and excellent cameras into a device that feels reliable and enjoyable to use every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    solid upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the iPhone 17 Pro Max and it’s been a great experience so far. The phone feels very fast and responsive, and the screen quality is incredible for watching videos and browsing. The battery life is noticeably better than my previous phone and easily lasts all day. The camera is also excellent and takes very sharp photos even in lower lighting. Overall it feels like a solid upgrade and I’m really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from 13. Love the Liquid Glass screen, battery life is fantastic. Faster, more storage and a lot better photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love this phone — totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 17 Pro Max for a few weeks now, and I’m honestly impressed. The Cosmic Orange color looks amazing in person—it’s unique and classy at the same time. The phone runs super smooth, apps load instantly, and the camera takes incredible photos even at night. Battery life easily lasts me through the day, and charging is pretty quick too. It just feels fast, sleek, and really well built. Definitely one of the best iPhones I’ve owned so far!

    I would recommend this to a friend