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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 197 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 17 Pro Max 256GB, especially its overall performance and upgraded camera quality. Many customers find the battery life to be excellent, and some appreciate the new color and design. The phone's processing speed, new features, heat dissipation, and ease of use are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 197 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless Transaction and support was provided by the team for the upgrade with great hospitality

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. A lot of money for what the various upgrades are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade complete

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my son phone from the iPhone 14 Pro to this phone… My son loves it and my daughter also upgraded to this phone as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it delivered shipping was really fast nicely packaged no damage to the box or the iPhone I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Plus to Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my mom , she’s loves the phone . She had the 16 plus so going to a pro model was a plus for her !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best and they have best customer service I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the color I wanted! Best Buy is the best place to upgrade your device. You won’t have to wait for back orders; your phone is available immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone!!!! Great service, easy pickup!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome some of the most advanced technology and the team at Best Buy was awse on helping me set up phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max tat Best Buy is the greatest employee you guys having working also the screen protector are also great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was what I expected. Definitely felt good in the hand and a little heavier than my old 14 pro max. The aluminum case leaves me questioning build quality but that remains to be seen. Otherwise, I’m satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was wxcited to upgrade his phone to the 17 ProMax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best buys Columbia for good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Promax 17, got great features and the camera(s) are fantastic. Great customer service at bestbuys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your an iPhone user you will love this phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 17

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey had exactly what I was looking for in stock. No waiting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO MAX IPHONE is awesome love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Iphone was the best gift ever, thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Still learning how to navigate it but has some nice new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and everything else I go back for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Best Buy excellent. Apple representative/employee on site.

    I would recommend this to a friend