Customer Ratings & Reviews

If you are reading this then the issue is not reoved. Purchased an at&t proprietary iPhone on Oct 24th 2025 in a bb store and Returned it back to the bb store near my house on Nov 6th 2025. But at&t charges me $1400 and says they don’t see any information on bb returning this device to them, which is not my problem. I am attaching the order details, it’s been two months and I am roaming between best buy and at&t stores and making calls to them to resolve this issue like a mad man. I have posted the same in reddit and other social media groups. Please help me with this issue as i have lost my patience and WILL PROCEED LEGALLY HERE AFTER IF THIS ISSUE IS NOT RESOLVED.

I recently ordered the iPhone 15 Pro Max from Best Buy and the entire experience was smooth from start to finish. The ordering process was simple, checkout was fast, and I received clear updates about shipping and delivery every step of the way. My phone arrived on time, securely packaged, and in perfect condition. I really appreciated how easy it was to track my order and how organized everything felt. It made a high-value purchase feel safe and stress-free. The iPhone 15 Pro Max itself is incredible — the performance is lightning fast, the camera quality is stunning, and the battery life easily lasts all day. Upgrading through Best Buy was convenient and straightforward. Overall, I’m very satisfied with both the product and the service. This experience definitely makes me confident about shopping here again for future tech purchases.

Having gone from an iPhone 8 plus which was my backup phone I had to put back into service after my iPhone 14 pro was destroyed in a car accident I am just blown away by the 17 Pro Max. The speed is amazing. Battery life is better than I ever thought a phone could have have. Interaction with my Apple Watch is perfect. I have had iPhones since they launched and my kids were in elementary school.The phones just kept getting better with each release. As a family with three iPhones in use since they debuted in 2007 we would had the phones down. Then with the next release of each iPhone the family member with the oldest model would get the newest one. Going on nearly 19 years each phone never failed to impress us. Then after the iPhone 14 pro release we stopped upgrading because all the phones were still working so well. So out of necessity I bought the 17 Pro Max for my use. Well my wife who had 12 pro and my daughter who had a 14 pro were so impressed my 17 pro max we upgraded both of their phones to 17 pro models. It really is worth it even for owners that had the 16 pro phones. The leap forward in everything I listed previously is a job well done by Apple.

The iPhone 17 Pro Max is outstanding. The screen is beautiful, the phone is incredibly fast, and the battery life easily lasts all day with heavy use. The camera quality is impressive, especially in low light, and the overall build feels premium and solid. iOS runs smooth as always and everything just works. Expensive, but you definitely get what you pay for. Very happy with this upgrade.

After using the iPhone 17 Pro Max for a little while, I can confidently say it feels like a meaningful upgrade from the 15 Pro Max. The first thing that stood out to me was the size and screen. The 17 Pro Max is slightly larger, but the extra space feels luxurious. The display is brighter, sharper and easier to see outdoors. When it comes to the camera, Apple truly refined things this time. The photos look crisper and more natural, especially in low light. The zoom feels more powerful, and colors have a nice, balanced tone. If you take a lot of pictures or videos, the improvements are instantly noticeable. Battery life has been another standout. I’m easily getting through a full day, even with heavy use. It charges much faster, too — both wired and wireless — which is something I definitely notice coming from the 15 Pro Max.

Just a solid phone all. Around does everything very well. Love the color, been wanting a blue device again for awhile and now here it is. Camera is phenomenal as well

Excellent battery life and beautiful screen. I love the blue color… reminded me of my 12 Pro. Other than that, nothing too different from my previous iPhone since I only buy the PRO models. I had just held on to my 14 PRO a little longer than I normally would and it was just time to upgrade.

Amazing camera, battery life last all day, love the new back, phone feels more sturdy and I like that the back doesn’t/cant shatter anymore.

The iPhone 17 Pro Max continues Apple’s tradition of delivering top-tier performance and design. Powered by Apple’s latest A19 Pro chip, it excels in speed and responsiveness — making everything from gaming to multitasking feel effortless.

The iPhone 17 Pro Max is an impressive flagship smartphone that continues Apple’s tradition of delivering premium design, powerful performance, and advanced camera technology. The device features a sleek and durable build, a bright and smooth display, and a highly efficient processor that handles gaming, multitasking, and demanding applications with ease. Its camera system captures stunning photos and videos with excellent detail, color accuracy, and low-light performance. Battery life is another strong point, allowing users to comfortably get through a full day of heavy usage. The improved software experience, combined with Apple's ecosystem integration, makes the phone convenient for both productivity and entertainment. While the price may be high, the overall quality, performance, and reliability justify the investment for users seeking a top-tier smartphone. The iPhone 17 Pro Max stands out as one of the best premium smartphones available, offering a refined experience that appeals to both casual users and technology enthusiasts.

This was my first time upgrading through Best Buy and not only the process was great and simple I got the phone ahead of time upgraded from iPhone 14 Pro Max and trust me loving this new iPhone 17 pro max not only has better features camera but battery life last all day for a frequent user like me really recommend it

Love this iPhone!! Only con is that it can be kind of slow. And I compared it to my friends and it was lighter than hers so I don’t really know why they’re manufactured differently. My favorite part is the camera quality!! I take so many photos now lol

I miss say best iPhone yet! Amazing photos, beautiful colors and display and amazing battery! Sometimes with just regular texts, calls, web search it will last two or three days on one charge! Thank you!

We have been buyers of Apple phones since Day 1. So far, this has been a terrific phone with (of course) all the latest features, very good battery life, and more camera capacity than we know how to use. Easy set up - still learning the specifics on some options but have been able to use all the features we need since the moment we transferred our files. Be careful when buying, however: Best Buy accidentally (not intentionally) gave us incorrect information about our carrier's trade-in promotions, so our purchase ended up costing more than we expected.

significantly quicker and much better camera compared to my older iPhone. Process was easy to transfer apps/information from one iPhone to another

By far, my favorite iPhone yet, and I’ve had almost every model. I have been waiting for Apple to put out an iPhone that was in a dark blue and they come out with this one which is my favorite color of all time navy blue and in the 500 GB option there’s never gonna be a reason for me to run out of storage. The cameras are phenomenal. The phone is lightning fast, including the cellular service and Wi-Fi. The front camera follows you whenever you’re on FaceTime so you don’t have to actually hold the phone in your hand. It just automatically knows where you are.

Great battery, amazing camera. Upgraded from 13 Pro Max to this

Love this phone very good camera and nice size will definitely recommend to all my friends and family

Great product. Battery life amazing. Great camera quality.

Meets all my expectations and more. Runs smooth great camera. I do prefer the feel of titanium or stainless steel to aluminum however that’s my only gripe. Battery life is outstanding