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Customer Ratings & Reviews

$38.88/mo.
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 84 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance and impressive camera quality of the iPhone 17 Pro Max 512GB. Many users also appreciate the noticeable improvements in battery life. Additionally, some customers express their love for the phone's new design and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Rated 3 out of 5 stars

    Wait time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but wait time to pick up was Terrible I miss my flight because of that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cool phone, but don't activate with VERIZON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, but have literally spend OVER 20 HOURS on the phone with Verizon trying to sort out the trade-in. Verizon is a HORRIBLE option for service on this great phone, their reps will promise to call you back and never do. They'll hang up on you and not call you back. Their network is fine, but a HORRIBLE company to have to deal with. The Pro Max is a great update, but having to spend COUNTLESS HOURS with their worthless reps to get ANYTHING done take away from looking at this beautiful screen. If you haven't had to deal with their customer service, it's honestly hard to comprehend just how horrible of a company they are. I have a case ID number (356d0a) which NOBODY has reached back out to me like promised from over a week ago. Avoid activating on Verizon at all costs, as they don't deserve to have a single paying customer based on how poory you will be treated, lied to, hung up on and not even called back by supervisors after being promised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST BEST BUY STORE EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent literally 3.5 hours to find out that my new Phone was not set up. The manager came over and said he was sorry, but I would have to go to the VERIZON store to have it set—no offer to help or anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase a device online again did not honor the 1100 promotion they advertised

    I would recommend this to a friend