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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 120 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use and camera quality of the product. Many appreciate the product's value for its price. However, some users have noted concerns regarding battery life and the screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has everything. It's like having a palm sizes computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice phone for a 13 year boy..nothing fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all.....good starter phone for a 13 year old boy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband he was very happy with his upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the newest version but good smart phone to start with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and we are both very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for the not so techno person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to navigate/use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitch with voicemail. Each message had to be deleted multiple times before it is actually erased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    can only talk on speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good phone although I got a bad apple on this one. I can only talk on speaker right now because the normal phone speaker stopped working only a few weeks after I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good [hone for first i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first I phone. once you get the hang of it pretty simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acts up every now and again but other tgan that its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and it is a great phone for the wife.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for the value! Completely satisfied!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Eh, it's an ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for about 8 months before I gave it back and traded it for an iPhone 5. It was just really boring and the 3G coverage couldn't even be considered coverage...it took forever to load pages in Safari and if the pages DID load, the text was so small that you couldn't read it. The screen on this phone is pitiful. It has an excellent Retina display but the fact that's a little more than 4" is just sad...if you like to text or read articles or watch movies, I recommend getting something with a bigger screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To many inconvenient user friendly items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied, service from provider is not like it shows on the map. Have never dropped this many calls. Purchased because my son recommended it, maybe it's a generation gap but I think it is a pile

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great iPhone after all these years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 4S up until recently when my upgrade became available. That means I had the 4S for 3 years until making the switch. The iPhone 4S, despite its age, still performs quite flawlessly and quick. It has Siri, which was the highlight of this generation. Although it may hiccup every once in a while, things overall run very smooth and problem free. Compared to the iPhone 4, this thing is extremely fast!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great apps, and the camera quality is perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's great about the iPhone 4s is it has great apps and the camera quality is perfect. It's easy to access and navigate the internet. What's not so great about the iPhone 4s is the battery life. The battery life drains quickly after you're on the internet for about an half in hour. Also Siri capability to understand your request. To have to repeat yourself a dozen times becomes a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sort of nervous when I had a choice between this phone and the Galaxy 5, since I already have the Ipod Touch 5 so I was sorta like why get the iphone 4s when I already have an apple product? But I'm sure glad I did! I have had this phone for a couple of months now and I absolutely love it. From texting to apps I really love this phone and actually prefer it over the Iphone 5s (which I know sounds strange)! Also I'm was very relieved that battery life for my phone has been really great! Since I know some people say the battery life can be very poor for Iphones altogether I thankfully find this to be quite the opposite with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smartphone for teen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, has enough storage as a starter phone. Only issues are with the software updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid the protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 iPhone 4s. The phones are okay although we had an issue with one where the system software needed to be reloaded daily. Eventually the restore process stopped working and wouldn't complete leaving the phone unusable. I brought it to Sprint & the Apple store and was told by both parties it was a faulty phone. I brought it to Best Buys Geek Squad in Burnsville MN and they told me it was a software issue and wouldn't be covered under my $15 per month service plan per phone even though in my opinion the issue clearly fell under the normal wear & tear policy of the plan. Long & short, the phone is okay, but save your self a bunch of money & don't buy the worthless protection plan. The only thing it will help fix is Best Buys stock price!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of it, it's great. Camera quality is a little bad, but it's still a good phone. I would like to upgrade, but I can't afford it.

    I would recommend this to a friend