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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 978 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to pick up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is a good one for people not to sure of the smart phones and how to use them everything is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to have everything in one device, my music, apps, internet and camera. So easy to use. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    There's nothing else like an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is simple and easy to use. It works like you expect it to. Everything else is an imitation.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life far too short. Basic use instructions and navigation tips, packaged with the phone would be great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the I-phone, not crazy about the Apple update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the I-phone 5 two weeks before the new I-phone 5C and 5S were released. Maybe I should've waited. This phone does everything my old I-phone does, but since Apple has done the update, the phone seems to want to switch to facetime during a regular phone call. Or, if I try to hold the phone on my shoulder while talking (i.e. multitasking), I will invariably hit the mute button without my knowledge. Other than that, the phone has met my expectations. The other thing that I do not like is that I cannot delete individual texts without deleting the whole person's text. On my old I-phone, I could keep what I wanted and delete the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but definitely needs a good case for protection of screen. Very easy to use and quite functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love. This. Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use, easy to see and I love the talk to text and email feature. And, of course, there's Siri!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thrilled to change from Android to iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never go back to android again! I *LOVE* the clarity of the photos, the internet, videos, and facetime!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very user friendly. Excellent camera and facetime is great for keeping in touch with family.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything you would expect from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't imagine a better phone for both business and personal use. Can do anything quickly and flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any phone I've ever had. Battery doesn't last as long as I thought it would, but over all good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    why upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, easy, intuitive, surprised me by how easy to use it was compared to my previous droid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    So much faster than iPhone 4!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot faster. Has a very clear crisp screen. Love that its not completely made of glass. Very light !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive had only problem is battery drains somewhat quick But on a plus side it charges quick also!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good update from the 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad of a phone. Still have trouble hearing people when I talk. Sometimes I'll mute when I'm talking. Good camera though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this phone. Maybe just recommend accesseries. I love the camera. Sound quality is awesomw!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome I love the bigger screen. I use it for my calendar an and for texting and email.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 5. Easy to use. Though I like the new, smaller connection, wish they hadn't changed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5! Easy to set up and use right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Another great apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappoints me, always fast and efficient, best phone I e ever owned. Droids just cannot compare.

    I would recommend this to a friend