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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 978 reviews
  • Rated 4 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st foray into the smart phone arena. So far, I like what the phone offers. It is has a sleek design, and works well for my use ( primarily recreational ).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Easy to use, setup, etc. The new iOS 7 makes it so much better. Fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first 'smart phone' and it's wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put off upgrading to a 'smart phone' as I don't like being overly tied to a phone in general, but really had to have one for work. Several co-workers have iPhones, preferred service because of good coverage is Verizon (for work I drive to rural areas a lot); like all Apple products it has been very easy to learn to use, logical and user-friendly. Considering I came to this kicking and screaming, I'm now a solid convert!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New apps like Air a Drop makes it easy to share with other Aur a Drop capable devices. But battery life not so great having all the apps running on the background.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's an iPhone, so it's great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5 is a jump from the 4-S. The speed and 4G is worth an upgrade if your contract is up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Handy Phone with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the light weight and shape of the phone. It is very handy and responds well. The apps are also great and some of these including navigation is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I phone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my I phone 5. It's very light and easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a phone that takes great pictures and just works really well, then this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most amazing iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone never disappoints me It is great design wise of course . And it functions in so many ways

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast way better than my 4 would strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the phone for Internet access, taking pictures, and uint Facebook and Instragram.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this phone. I just have to remember to plug it in so the battery stays charged.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Great Product, best computer for its size, wish it were 4GT, phone is good, wish the camera was a higher pixel count. certainly an outstanding device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My first smart phone and it's been easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been impressed with the camera and voice memo function. I bought an Otterbox cover for it right away as it seems like it would be easy to crack the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the 4g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I wish that the battery lasted longer and the 4g didn't eat up south memort(GB)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger and Better than the last IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase especially because it was free with Best Buys Trade In program, I have to say if it wasn't for that I probably would have waited for the 5S to come out. Best Buy did a phenomenal job trading my old iPhone 4 in for this gem. I actually added another line for my daughter since the iPhone 4s were on sale! It was her first smart phone so she was ecstatic.. Best Dad honors go to Me...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very easy to use! I had the 4 and love all the improvements made to the 5!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the phone. Wish the battery life were a little better but it's not horrible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive and easy to use. Hadn't used an iphone before but instantly figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent phone. Very fast compared to my old iPhone 4. Retina display is amazing.

    I would recommend this to a friend