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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 978 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sounds,Pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone5 everything is great about it. great pictures; sounds great; but have to upgrade the iCloud to 15gig. Too many apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad I finally got a smart phone. It is easy to use, I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone except its battery life. Atleast the phone never hang.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning how to use this phone and it is easy to pick up new tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far just wish it was not so pricey but overall a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger screen makes this an upgrade, beyond that, pretty much the same as earlier iphones

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    5 It's a lot faster than the iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPhone 5 is much faster in getting things done than the IPhone 4.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's quick and like all apple products works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for a month now and am very happy with it. Most of the apps I had already set up on my IPAD transferred over to the phone without additional cost. This made it seamless to get up and running. The 4G-LTE when available is faster than any DSL connection I've worked with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone but the battery life seems to be a little short

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone for music, taking pictures, texting, and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like the camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The camera is great, battery life is average.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, love all the new features, fast camera and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted from Android. Pretty happy so far. The experiment has been incredibly painless but the one complaint I have is that apps don't tend to talk to each other like they do on Android. However the ease of use and solid hardware design makes me overlook this one complaint. And with the best buy deal I was able to pick this up for a steal of a price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    nice size for me to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone because of the size but I need more instructions

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Its anothor Good Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the speed of my iphone 5. The body seems to be a little more fragile as compared to its previous models.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's an IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother-in-law. Good easy to use phone. Battery life is horrible. Apple is falling off track quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this phone for a short time, but love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Motorola droid 3 .... what a mistake ....I planned to upgrade phones buy august so that way the new iphone 5S will be on market and buy the iphone 5 for much less so My phone died exactly 2 years of my contract in april for that reason no choice... but so far it's way much better than android system also upgraded my wife's phone... so happy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the capacity for music. Surfs the net great

    I would recommend this to a friend