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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 978 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,smaller than 4 but with a larger screen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone and service on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the wait to activate the phone, everything about the phone is awesome. I Verizon service is impeccable and I will never use another carrier as long as they maintain this level of quality. I the lte speeds are outrageous literally 20 times as fast as my home network through at&t uverse(use com cast) I recommend this phone to every one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. I am an avid apple fan and recommed it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, camera is good except the zoom. very fragile screen. Can not do without a good case and a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    many functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone than the Droid. It is much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone just got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much ink has been spilled about how great this phone is so I will let wiser men and women point you to the excellencies.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPhone fan, not dissappointed with this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up from 4S. Like the larger screen and Lightning connector. LTE is noticeably faster than 3G. Worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Had all 3 versions and have no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, fast uploading. Battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the best i phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just the right size fits in my shirt pocket .This is my second iPhone the battery life is great . This is a great product ! Got this on sale for 149.99 and then got a free BestBuy's gift card 49.99 and trade in my old phone for 99.99 , Can't beat free ! The BestBuy's sales people are the best !! I buy all my stuff at BestBuy's .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed at how easy it is to learn to use Apple products, and Iphone 5 is no different. I have the Iphone for about a month now and continue to explore for apps that are useful and applicable to my needs. I believe I will be a long time fan of Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone, great build quality and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is larger than most but I like the larger screen size. Siri is very convenient especially when driving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly and very easy to useQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - I have an iPad so phone was very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife is a believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does all my wife needs and then some. I am an Android user and so was my wife, She was frustrated with the challenges of the Android software and because two of her children love Apple, she wanted to check it out. She easily mastered the Iphone and can now say she too is a convert. I'm happy because she is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    EXcellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the iphone 5 versus the Galaxy 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It's very fast, lightweight and excellent battery life. I'd definitely recommend it to anyone. I also like how you can use the same apple id for each apple product you own. Everything I have on my iPhone is on my iPad as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great improvement over the iphone4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight and look and performs great !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone and love the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it integrates my life. It's intuitive and has what I need when I need it. The apps tailor the phone to my needs. It's more than a phone it's a portable reference.

    I would recommend this to a friend