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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 978 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome device for a daily texter small and compac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome great camera and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love iphone5: replaced my mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone: replaced my camera and mp3 player

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with the esception of the battery life

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good smart phone but battery is disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 5 is a good smart phone that s relatively easy to use. Battery life is judged the one negative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say? It's an Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an Apple MacBook Air, and my own personal iPad. I also have an iPad that my employer has supplied to me for sales presentations. Why wouldn't I own an Apple phone? I do so because of the notion of multiple multi-media items, that are compatible and that fall under one operating system. I need compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, highly customizable, only complaints are the upgrade/carrier procedures (which is on the cellular companies) and the change in charging and other ports (which is on Apple). Having to buy several new adapters for the next generation device really isn't cool and just seems greedy on Apple's part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Daughter likes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall experience thus far. This is her first smartphone, & that in itself is a major plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and has not disappointed. I love the screen size. I am not a fan of the different charger. Enough money has been made off of consumer with the phone. Changing charger seems greedy! Could have made improvements to existing model and left them interchangeable for the consumer to decide.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is overal great but when using it a lot the battery runs out faster than my last iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    love my new Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone4 this was an easy move to the iphone 5. Overall I give this phone a thumbs up

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good phone, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't afford a bigger gig. So I settled for 16gig which is easy to fill. I like the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone and great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great battery life. My last phone was a droid that I really liked but decided to give the iPhone a try and I love it. Love all the accessories for the iPhone but I don't like the iPhones app market. Android had better and a lot more free apps but overall I'm glad I mad the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light, and larger. Unfortunately not many accessories support the lightning port yet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone but not much different from the 4s in my opinion. Except the screen is bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone - easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since first getting a smart phone, I have always used android. I switched to the iphone because I was sick of the android phone always freezing or just not working right. I have had no problems with the iphone - I LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,handy, reliable. Good camera. Easy access. Color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like my iPhone5. It's easy-smart and very talented for a smart phone. The keyboard is a little sensitive until one gets used to it! I had the iPad3 first, so the transition was simplified! If Apple makes any future changes, I hope they make the screen a little wider...not longer!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    I had a Droid X before and liked it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very frustrating learning curve however I am learning. I like that the Notes syncs with my iPad and I keep everything there...meeting notes, grocery lists and To Dos. Love that. I like the size. Texting is more challenging than with the Droid X. I used "Swipe" with the Droid x. Would I purchase it again? I am not sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone easy to use and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd iPhone and I have been very happy with them. It seems that every app is written for iPhones and then maybe Android at some point. Don't have the issues of phone freezing up and so forth that Droid users talk about. We have 4 of them at my house and we are all pleased.

    I would recommend this to a friend