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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 978 reviews
  • Rated 5 out of 5 stars

    Waited almost a year for the '5'. Glad I did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I waited for the '5'. It has all the things I need (and then some) for both work and play. The only criticisms I would have is that I thought the camera would be sharper and, if I raise the phone quickly, Siri wants to help me. :-) But I still give it a strong 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone user since day one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used an iPhone since the very first iPhone.. The only one problem I am finding with this phone is that when I am on it, it will start calling someone else or the side of my face will disconnect the phone... Very sensitive phone. I love the App Store and iTunes....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the 4s but the upgrade made it worth it. As for the screen size or anything else, that didn't really matter to me. I don't need a larger screen or any of the other junk the other phones can do. The phone on this is great and for what I use it for it does what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lightweight phone that has everything I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price. Have not had any problems with it so far. The only thing that I can say negative about it is that Apple changed the connector on the phone so none of my existing adjuncts/cables work with the Iphone5. Other than that I am pleased with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made the switch to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung for many years and was loyal to Android. But, when my contract was up, I thought I would make the switch to Apple. Overall, it's been great! There are just a few things that aren't entirely user-friendly, but it's probably just my familiarity with Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant function without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a hardware issue after purchasing (one month). Apple was very accommodating and replaced it. Backing up functions can be a little confusing and I lost some pictures in process. But otherwise I use it often and don't function well without it. A great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time smartphone owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a first time smart phone user. I have found the phone very easy to use, if I get stuck on an operating function there are plenty of community groups to help. The device has gone beyond my expectations. I have actually found Apple maps easier to use than google maps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fret phone that is easy to use and does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great product. Definitely better than 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 5. Camera is better and the screen quality is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month of use the iPhone 5 is operating just fine. Battery life is acceptable (lasts a good long day with average use). Call quality is very good. The display is great. Overall a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first cell phone is a hit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time cell phone customer who decided to stick with Apple since I used an iPod for years. Couldn't be happier as I have nice coverage and it streams Netflix without buffering. It works just like my old iPod so this old dog didn't have to learn any new tricks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    people constantly ask me to repeat myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like my iphone but for the money it should have a better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first one dropped calls I had to replace it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy for the first week because it kept hanging up when I answered calls. After 2 trips back to the store and one to Apple, I got a new phone and now things seem to work right. The insurance policy at Best Buy was so much better than at Apple...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjusting from a Droid to the IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently trying to adjust from a Droid to Iphone, so everything is new to me....not Iphone's issue, but mine. So far I do prefer the set up and operating system of the droid better. Small thing, but really liked the Weather/Time Widget on the Droid, was a large icon on the front of my phone nad a great quick reference. Much harder to see time, temp, etc on the Iphone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Awesome phone love it !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all around with awesome sound and a awesome screen display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for what I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price. Camera is great. Screen resolution is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone 5 . . c'mon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the iPhone came out, I always wanted one but it was limited to AT&T. Because of this, I stayed with Verizon and kept with the Blackberry. Now that VZN has the iPhone, I've never looked back. This is a great smartphone that's attached to me 24/7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Enjoy apple products! Easy to use. Camera is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will never own a phone other than apple again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 4s, but thought I would give the Galaxy s3 a try...I do not like or use MacBooks or computers, I prefer PC... So I thought I'd try a phone with a similar usability.. WRONG!! I wanted to get rid of the galaxy the next day.. I LOVE the iPhone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully intended to wait for the new iPhone debuting in September, but am very pleased with this one. Excellent display without the bulk of the Samsung Galaxy. Battery life is better than expected. Camera far better than many standalone digital cameras.

    I would recommend this to a friend