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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 978 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone overall...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone overall. Good camera and physical built quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Finally have a smart phone and I think I have done really well learning how to use it. Some of my family was doubtful but they were wrong!! This phone is great! Very pleased we chose this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected plus I got it on a promo price of $149 so I saved $50/ea. and since I bought 4 of them that was a significant savings. Timing is everything! I showed the Otterbox commuter cover but purchase it online as it is much less $$ than BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my iPhone. I had a Samsung product before and hated it! It would lock up, freeze, drop calls, miss calls and text messages. This is my second smartphone and I would definitely recommend an iPhone to anyone looking for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, best thing about this phone is that I got a great deal on it. Paid 149.99 for it but then traded my old IPhone 4 in for 150. Ended up only paying tax for it. You can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone easy to use takes nice pictures sounds nice and clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has poor battery life. Constantly clearing my shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an Android to the iPhone 5 and have really enjoyed the decision so far. Tons of free, handy apps and actual 4g speeds (I also switched service providers). So far I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone keeps improving!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this phone is a great improvement from the iphone4. The iTunes music even sounds better than the 4. They moved the aux jack to the bottom of the phone, which most of the time I like. Great phone and will continue to buy iPhones!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    It does more than any normal user will need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is great but some competitive models (Samsung) have definitely come to play. I think it may be the software I had to load for work but if u don't enter your password correctly in 3 attempts it wipes you clean! My 2 year old got a hold of it and set me back 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent upgrade of the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing that stands out most about this phone is the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pictures are amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Apple product and I love it. Got one for my husband and I both, and we wouldn't trade it for another phone. We have clarity when on the phone and love the fact that it has GPS also, cause we travel. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the IPhone. I had the IPhone 4 and just upgraded to the 5. The only problem I'm having is a signal in my house. I had no problem with IPhone 4 but do with IPhone 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone, long time android user switched to the iPhone. There is so much you can do with it especially if you have a Mac or iPad. Love the iPhone to iPhone stuff you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect exactaly what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I can search the web on 4G easy and fast. I am impressed with the call quality it is loud and clear. It has more than enough data to save all my pictures and download my apps. It is by far the best phone I have had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice cam and panorama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes sometimes but great cam. Glad I bought this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy sharing my pictures and this makes it easy to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    First IPhone. Big learning curve.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Would be perfect if battery life was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone, and I really love all the features, especially icloud, and Siri. I had an iPad, so it was easy to transition to this phone. I am still learning how to use it, but marvel at how much I depend on it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best phone I've ever owned. I liked the Droids I owned prior to this phone, but each one had one or two critical issues by the end of the phone life. Thus far, I've encountered no issues at all with the iPhone.

    I would recommend this to a friend