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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 978 reviews
  • Rated 5 out of 5 stars

    Retina display is out of this world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 5 for my wife because I have an iPhone and she had a Droid. It is so nice and convenient to be able to sync our phones to our MacBook Pro to be able to see each others schedules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this phone!!! I have always been an iPhone user, and this one is the best yet. I am so happy I upgraded. The 4LTE is sooooo fast. Thank you Best Buy! We got a great deal from you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did not disappoint with their iPhone 5 model. And neither did best buy when they started offering them for only $149.99 for 16GB. It's a great phone for a great price...really can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smart phone and the I-Phone is the best.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the I-Phone. I got it because all my kids have one and the like it a lot. I have not been disappointed. The quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets the job done and brand name backs it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPhone that I just bought. I think the price was okay given that I was eligible for an upgrade, but I would not pay full price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an i phone to replace a old wifi phone. I was cheap to buy the data plan...but now love it. I should have traded up years ago but we didnt. I just love this phone. Better than my droid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Birthday Present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone! Took it on vacation to Kauai the week after I purchased it. Very helpful in finding locations of places to go. Sorry I waited so long to get an iPhone 5. SIRI is the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my previous 4 iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5 makes me feel like I have an encyclopedia implanted in my brain. It helps a great deal that I can talk to the phone to have it write out messages and that it can perform functions just from my verbal commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I love all the features that it has keeps me connected with my family and friends I also love all the free apps that you can get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone is great. It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is an upgrade. It works great and I have no complaints. I made the mistake of getting the smaller capacity and will not make the same mistake on the next upgrade. Have been please with the iPhone line and have not experienced any problems with the first three phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great paired with an iMac. Everything syncs seamlessly. It would be great if it could access my desktop files and use MS Office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The screen size is perfect. Beautiful resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it's a apple product. Excellent quality. Perfectly made. Best phone out there by far (not including the 5s) excellent to read emails on and fast to sneak a game or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got this phone, its the best phone i've owned yet. The battery life is great. The response time of verizon LTE is great as well. Ill recommend this phone to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a droid to the iPhone 5. This phone has many of the features I had with the droid, which the first few versions of the iPhone did not. I am very happy with my iPhone5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Seasoned' iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good iPhone; like the pace Apple takes in developing their products. Doesn't seem much of a development from 4, but if you look closer, you find so many little things improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It did do one random glitch thing when playing a game to answering a call but only happened once and was able to power off phone and got it back to working properly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moved from Blackberry to this, my first iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've resisted making this switch, as a long time Blackberry and PA user, I first tried the ipad, and have now moved to the iPhone. I am not in love with the touch screen, and miss some of the bberry features, however my overall satisfaction with Apple products is high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had no idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other ophones, but never one like this. It is truly a hub. I love it. My only regret is not buying a larger memory capacity. Thanks for stocking this wonderful product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love all this phones features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and it is everything I expected and more the only thing I wish all screens could be enlarged as I have trouble seeing. .Hardly need my laptop anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SMART PHONE AND THEN SOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT AND CUSTOMER SUPPORT ... FIRST SMART PHONE I HAVE USED AND AFTER MANY ANSWERED QUESTIONS BY BEST BUY REPS, LOVE IT ....

    I would recommend this to a friend