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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 978 reviews
  • Rated 5 out of 5 stars

    all around awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues I may have are with my carrier. The phone is excellent, Apple tech service has been great working with my carrier issues. The device is superior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhones are iPhones, they're good gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, and the iPhone 6 will be great when it comes out too. Apple puts out solid products, you're never risking anything when you buy apple. It may be a little spendy but you're paying for reputation and reliability. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    converted to iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a sworn android user, while i still love android i found the iphone was easy to figure out how to use. although pricey, the phone is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitated to buy iPhone because I was convinced that other operating systems were better. Totally wrong. I wish that I would've bought iPhone 3 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an iPhone and by far this is the best one. The sales rep at the best buy store also made the purchase very easy. In fact we held off on going to another store just so we could work with the rep at the Broomfield store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri is not my favorite part of this phone. She doesn't always understand a simple command. I like the other elements of this phone vs my previous phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applications keep changing/debugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applications are constantly being debugged and changed so things are constantly changing. It also feels like the icons are really difficult to choose w/ the tip of my finger. I like it overall but those are a few things that bug me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know if I would like owning an Iphone but I was very pleasantly surprised at how easy it was to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, perfect for work and personal. Nothing I don't like. Will continue to buy over and over....far surpasses Samsung Galaxy 4S I just had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than my last phone...love it..would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, easy to use, light not heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, IPHONE 5S is an awesome product. I absolutely love my phone. I have considered other products but can't leave from being an apple fanatic.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple, Love this iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple, Love this iPhone! Second iPhone, this one is even better than the old one. Don't wait, get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from Iphone4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a trade-in special program to turn in an Iphone4 & get an Iphone5 for free with a 2 year contract renewal That deal made it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from an Android OS to Apple.s iPhone. A whole new world opened up. It is a delightful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone; compatible w/ all my Apple stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone; work great with all my other Apple products. I can sync my iPad and iphone along with my MacBook so all my Apple products are in sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone so far, 4G speed rocks!!! Would've been nice if charging cable for iPhone 4 was compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one who is using the phone most of the time. He had the insurance from Best Buy because he thinks that is a better protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product for an Apple fan like me. I does everything I need it to do without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've truly enjoyed this phone and it has all of the features I was looking for in a product like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone scratches too easy you must buy a case to protect this phone kind of embarrassing to spend that kind of money in the phone is built cheaply

    I would recommend this to a friend