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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 978 reviews
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is more streamline then the iPohne4. I upgraded from an iPhone4 for the better camera. I haven't noticed much of an improvement on my photos. Overall you can't go wrong with an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price. Have had the iphone 4 for 3 years and decided to upgrade. Glad I did and am enjoying the iphone 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best phone a had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife is the primary phone user and she loves it. she had all smart phones starting with palm, this is the phone to keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product i love it, i had a very old phone for long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast with e-mail and google searches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the best buy electronic buy back program,so the phone was much less expensive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent phone. I have had a few technical issues but Apple Support has been wonderful. I did have to have them reboot it one time, but I didn't loose any data, so I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this phone to anyone who is tired of their current phone or is looking for some thing that simply just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple puts out a great product that is very easy to use. The iphone has changed the way other companies make their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    takes great pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st smart phone and even for a dummy like me, it is very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats apple products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats apple products. Although it's obvious Steve's influence is missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Apple customer for many years and although I thought about switching to Samsung, I am glad I did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since i got my phone im pleased and good thing i got from my favorite store love doing business there best buy is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have a MacBook and an iPad, I decided it was time to get and iPhone. Very glad I did. Everything works together.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good phone for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great phone and consistent with what you would expect from an Apple product. The biggest downside of this phone is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great . The battery last a long time. I was very worried about having to bring a charger with me everwhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Apple & Microsoft products at my house and this phone integrates well with them all so well. I love my iPhone...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like the keys to lock while talking on the phone. However the phone is great for every thing else. Traveling a lot this phone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what you'd expect from apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great all around phone that does everything pretty well. my only gripe is how uncustomizable the interface is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and call quality are great! It is easy to use, it basicly takes care of itself. Great traveling companion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Wasn't even necessary for me to upgrade to the iPhone 5, but it was a great deal, so I jumped on it :-)

    I would recommend this to a friend