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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 978 reviews
  • Rated 5 out of 5 stars

    Nice upgrade from my 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature on this phone is that my navigation talks and acts like a GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still think the iPhone is the way to go, for user friendliness, if nothing else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for watching sports videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything I need it for. Voice activating is great for navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much faster than the iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 4 to the iPhone 5 and I am extremely happy that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I switched from android.. Like everything about it and battery lasts long...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for my older parents and they have learned to use it well, quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!!! The apple apps make it convenient to make my office mobile!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate it when a phone is smarter than I am!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but it needs to come with a written, paper instruction manual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as part of an upgrade plan to replace an iPhone 4. So far, my son is having great luck with it and has enjoyed using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have really enjoyed my first smart phone. There is nothing not to like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iphone and lives up to hype, love it! My wife got one as well and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone, Iphone 5 and it is too bad it is no longer on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than previous phone. Good phone for average or better user. Lots of fun and useful apps.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this phone yet but have identical model in white. Perfect size, great touch screen accuracy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is def a step up from the 4. Not happy that none of my cords fit but the adapter works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, great for first time smartphone owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several of the leading competitors in the smartphone arena and I like the overall quality of Apple's products, they hold up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TAKES NICE PICTURES AND EASY TO WORK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GOOD PHONE FOR ANYONE WITH NICE PICTURES. ITS A GOOD PHONE FOR THE PRICE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Contract expired, new upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to see less attention to visuals/presentation and more attention to the most commonly used features - ie, text, calls, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every generation of iPhone and of course they keep getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone,great service when we purchased it. provides the functions we need

    I would recommend this to a friend