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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 978 reviews
  • Rated 4 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love my new phone.....extremely happy and would definitely recommend it to anyone who asks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iphone. I have no complaints. it's a great phone, easy to learn, even easier to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best smart phone around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart phone around. Seamless environment across Apple products, great apps, easiest interfaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone however not compatible with all Bluetooth which previously worked with the iPhone 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no big deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So what's the big hype about iphone5? Apple took 5 yrs to create a phone with decent hardware specs. Couple apps didn't work from the Apple store. Had to restore 2x to factory default because of apps. Called Apple tech support once. Good help on phone. I don't drink the Apple cool aid because the products are simply routine at this point in history.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! I like that I can tell it to look up phone numbers in the yellow pages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded iPhone from 4 to 5, so haven't used enough to discover full potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wifi looses signal more often than 4s..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product.. Apple continues to offer quality. Product works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone 5 is ok, I really think it is over rated. I like it because it is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the free apps for space stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave good service. I plan to return to ask some questions about the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products always work well.. interfaces with my other Apple devices perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like everything about the phone except batter life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compliment to my iPad mini. I use it extensively for business and personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching over from a blackberry has not been easy, but has so many more options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is another step forward for IPhones. Great display and fast action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone with many attributes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing the amount of functionality compressed into this 2.3 x 4.8 device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price overall. I would buy from apple again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone room for improvement. It has a few problems with turning off apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    little sluggish at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the face time feature best. we bought four of these for that purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone. Only issue with the iPhone is changing of the charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new phone a month ago. Already the clock had to be reset because the time was off by 30 minutes. This also happened on both of my daughter's iphone5s. Not happy because it caused me to be late for appointment. Had to turn off phone to reset it. This never happened on my old LG cell phone.

    No, I would not recommend this to a friend