Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 978 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the camera on this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have owned so far. Everything is easy use and navigate. The camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it, great quality phone. good sound quality on calls and very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The iPhone is still the best overall smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5 is the best smartphone device on the market. Others are to large to hold comfortably in my hand. The iPhone seems to take fewer steps than competitor devices. It might be nice to be able to handle 2-functions at the same time, but I can't remember an occasion that this feature would have been necessary. I am disappointed with the fast depletion of the battery, but now use a car charger which does help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the intuitiveness of the iPhones. The 5 has a great camera and is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lighter weight quality phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I do have to charge often. It is a lighter weight then iPhone 4.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything that's expected from an iPhone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Apple delivers another quality device with an advanced and responsive OS. Previous iPhone users will find how simple it is to sync your new phone to iTunes and boom* your on your way. The 5 is noticeably faster than the previous iPhones (upgraded from 4). The battery life is great and the quality of the overall phone is felt, even thou the device is much lighter. All in all, great phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products!! This was a great phone when we used it - easy to search for things and the operating system is great when up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    User friendly device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, great picture quality and sound. Battery life could be better. Apple is great with having a lot of free apps that are useful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera for snapshots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short battery life. Great camera for snapshots. Apps available are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Iphone-5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a droid that never worked, so I maybe easy to please at this point! It downloads anything I need it to, beautiful pictures, battery lasts for at least a couple days without charging! The droid I had didn't begin to do this! And, the I phone 5 works great as a phone! Wow, what a concept Droids! I'll never get another droid again, I'm an Iphone user for life now! :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Ultimate in connectivity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use and it makes sharing photos, taken with the exceptional built-in camera, easy with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What Can I Say? Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from Droid which I had had for > 5 years. Lots of problems with it and finally got fed up enough to change. So glad I did. iPhone is perfect for me since I was already an IPad user, so I know the interface well. I find I now use the phone for so many more things that previously I could do but were too much of a hassle. this is a hassle-free device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone. Happy with the change

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with iPad for my books. Very clear picture. Fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great size, compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the phone is good. battery life, camera and the ease of using.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    "Almost" The best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making the leap from Android, I have not looked back. This phone is amazing in almost every aspect. The only down sides are the call quality varies, where some calls are perfect while others suck (can't hear the person on the iPhone very well, person can't hear me very well while I'm on the iPhone, etc.) and the battery life is just shy of being great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it is a perfect size to easily fit into any pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone/camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical apple product. Very reliable compact design. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are a physician, medical student the i phone give you access to almost all medical journal, application that you need in your carrier and if your Health system has electronic medical record with air watch application I phone can give the easy remote access to the record if you have an authorization to do so, I phone 5 is fast can not live without it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this phone does it all and does it well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I've had a 'smart' phone that to me was just a phone and that's all I used it for. It had several different features, but they were so difficult to figure out that I just didn't use them. The iPhone 5, however, is in a completely different ballpark. I've found so many helpful apps as well as built-in features that I use a lot. Thanks, Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    great phone all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful phone phone a bit too big. great camera and pretty fast.

    I would recommend this to a friend