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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 46 reviews

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93%
would recommend
to a friend

Customers are saying

Customers consistently note the positive screen size, ample storage, and good camera quality. The phone's sturdiness is also praised, with users highlighting its ability to withstand drops. However, battery life is a common concern, with several users reporting that it could be improved. Improvements to battery performance are suggested by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall, an awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't found a good app that really makes a difference in the battery life. Sometimes when I use my Pandora app it does not ready the touch of my finger. The calculator is very basic whereas I had a scientific calculator already on my other phone. Other than this I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage, Sturdiness

    Rated 4 out of 5 stars

    Fun, fast, simple and straight to the point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two previous phones have been the blackberry curve and the HTC evo 3d respectively. My EVO 3D was a slow clunky brick of a phone and I just could not take it anymore I needed something more reliable. I was looking at both the galaxy s4 and the note 3 prior, but I decided to shoot for an iPhone this time around because I own mostly apple products at home. I would have gone with the note 3 after doing some research, but I decided that for how little I use my phone for anything other than texting, calender, and checking weather and fantasy scores, the cheaper more pocket sized 5c would do. Despite my presumptions this phone is very sturdy, even with a plastic back, it has a metal reinforced frame. The retina display is a major improvement from my old phone. iOS isn't nearly as customizable as the Android OS, but for my use I need simple and straight to the point. All the apps I have downloaded are well designed and well supported. I can get this phone to last nearly two days on a single battery charge and it has not slowed down one bit even though I have under 5gb of space freed up to use from the original 32gb. Overall an excellent buy for anyone whose looking to get into the iPhone. If you have been an iPhone user previously I would probably spend the extra money and go for the 5s or wait for the newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone - good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first I-phone as I had previously had droid. I actually had purchased another droid phone, but it did not get reception at my cottage. My wife and daughter both loved their i-phones and my wife suggested I get one. I returned my droid to the other retailer and am happy I did. I thought i-phone users were more snobs than truthful in their bragging of their phone's superiority, but now that I have had my i-phone for a while I believe it is as good in every way and superior in many.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellant phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple quality with lot's of nice features. Speaker can be tinny at times and battery will run down quickly if you do not close programs fully. When you exit an app it will continue to run in the background in standby mode which continues to draw power, to prevent this you have to specifically close the program down after double tapping the access button. This phone was purchased for my daughter a professional firefighter.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sturdiness

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I had the regular 5 switch it the Galaxy S 4, and came back to the iPhone 5c. The size is just right. And because of the plastic I have dropped it multiple times and it has lasted. Do get me wrong get a case it is still breakable. But for the price the quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very nice once you get used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone, good size, got a clear case over the blue phone and looks and feels nice. Phone is slippery without a case. Wish iPhones had swipe texting.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Good for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 yr old son the day his # was eligible for an upgrade. So on New Year's Day I trampled through the snow to the Best Buy in Moline IL since I was in IL visiting my parents. I ordered it online and then picked it up at the store. The phone was activated and info transferred to the new phone in a few minutes. The phone is sturdy and the green color he chose actually lends character to his his phone. The battery life is longer than the 4S but it is NOT a charge once a week phone (if those even exist anymore) I bought a Lifeproof Fre case for it and he loves that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O how I love iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I love iPhones when they come out I MUST HAVE! This phone is sooooo pretty and I don't know what I would do without it in my life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Mid-Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5C is an all-around great phone. It may not have the finger print reader and newer chip that comes in the 5S, but it has the benefit of being an iPhone with all the apps, accessories, and solid performance that go hand in hand with the name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smartphone even for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this phone for my 74 year old mother as a very first smartphone and she is doing great with it and loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my teenage boy, and I can see he definitely enjoys having it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone although wish it wasn't plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5c although I wish it wasn't plastic, and I would have bought a life proof Otterbox instead of the defender series. It has a great camera and sound is much better than the iPhone 4. Overall best phone yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was for my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my sister, she loved it... this phone doesn't leave her sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it since the first moment I opened it. No phone compares to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it was 32 gigs! I choose this one also because it was to suppose to be the most durable iphone and it has been. I have dropped this more than several times with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great udate to 4c model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had the LG Optimus G and that was a great phone, but due to an IOS app that I invoice my computer customers with I still needed my iPod touch 5g. When I had an upgrade available on my Sprint plan, I choose to go with this phone. After all my rebate, rewards points and trade-ins, Best Buy paid me $28 in gift card dollars. Now I carry one thing instead of two!. I used the iPod touch 5g for video recording 1080p video, which I still do with the iPhone 5c. The call quality is great on the Sprint network. The internet speed is great now that the iPhone uses 4g LTE. And as for the plastic body of this phone-it's not an issue as far as I see. This is a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    over all a great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this phone coming from a 4s and this thing is awesome... upgrade from 16 gigs to 32 gigs... pretty cool and very happy all and all...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not the best from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't Apple's best iPhone. The battery doesn't last more than a few hours before it dies. On the other hand the sound is better than the 5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is that the casing is so smooth, it feels like it can slip out of your hands. Easily fixed with a new phone case, though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Phone has a lot of space and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! Not too big not too small. 32GB is enough for pictures, apps etc. My wife loves the pink color as well.

    I would recommend this to a friend